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Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! Catch Friday Media is an online marketing agency, which writes press releases for you.

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The Biggest Secret of Stellar Copywriting

Men With Pens

I wrote press releases for the music industry, which was pretty cool. Now here’s the same company speaking to their customers’ perspective: When your margins keep continuously eroding while you search for new suppliers and spend time managing a growing global distribution network, you need a solution.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

per cent in April 2011 has angered small business owners. Darling pledges help for SMEs : The Chancellor announced proposals to help small businesses in his pre-Budget report.Alistair Darling committed £500 million for a capital growth fund to support small businesses and an extension to the Enterprise Finance Guarantee scheme.

2009 100
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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

From April 2011, HMRC will no longer accept paper form tax returns and accounts from companies. The introduction of iXBRL by Companies House and HMRC will almost certainly result in an increase in accountancy fees for every company or between £500 and £1000, and possibly much more. It will also result in significant risk of error.

2007 100
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Pre Budget Report: Labour Darling Plays Class War Trump Card

The Small Business Blog

While any real and immediate public spending cuts are delayed until at least 2011, so not to disgruntle potential Labour voters, higher earners where hit hardest again. Digg Furl Netscape Yahoo!

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