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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Why India Is a Rising Star Among Exporting Nations

The Small Business Blog

The average Indian factory worker was paid about 90 cents an hour in 2011, among the lowest rates in the world. Executives who participated in the survey, conducted by consultancy Deloitte Touche Tohmatsu and the U.S. percent between 2006 and 2011. That’s fourth with a bullet. South Korea and Taiwan. Small businesses in the U.S.

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10 Tips to Get Your Office Organized

Productivity Bits

Copyright © 2011 Marlon Ribunal. In fact, surveys have shown that the majority of people have so much clutter on their desk that they aren’t even able to see their workspace beneath it. Instead of dumping your keys, wallet, phone, and sunglasses in different areas, have one designated location for them.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk A recent survey of small-business owners or managers by American Express’ small-business division shows that fewer of them are planning to give gifts or cash. per cent in April 2011 has angered small business owners. Digg Furl Netscape Yahoo!

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