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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Why India Is a Rising Star Among Exporting Nations

The Small Business Blog

The average Indian factory worker was paid about 90 cents an hour in 2011, among the lowest rates in the world. percent between 2006 and 2011. million India-based members and hosts more Indian suppliers than suppliers from any other country outside of China. South Korea and Taiwan. Small businesses in the U.S.

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A day in the life: Saba Ali, Royal Academy of Dance

Practically Perfect PA

I also act as the central point of contact for both Directors which might include meeting clients/suppliers, telephone liaison and managing emails whilst they are away. I also get a lot of phone calls from an array of people about all sorts of things. I have been very lucky to be involved with Dance Proms since its launch in 2011.

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10 Tips to Get Your Office Organized

Productivity Bits

Copyright © 2011 Marlon Ribunal. Instead of dumping your keys, wallet, phone, and sunglasses in different areas, have one designated location for them. If you have a cell phone charger that you use at work, keep it in a drawer instead of plugged in on the floor to avoid clutter and eliminate the risk of tripping.

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Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! nous we are the world's biggest electricity company and we have - OMG they still haven't answered the phone.

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Inside the Edinburgh PA Network

Practically Perfect PA

One of the reasons I started Practically Perfect PA back in 2011 was because I wanted to create an online community for assistants. Meeting other assistants who work near by, who share the same suppliers, hotels, restaurants etc. Sherien : I am sure I am with the millions when I say I can’t live without my phone.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk per cent in April 2011 has angered small business owners. OnlineOffice: Overview Get the Flash Player to see this player. Copyright © 1994-2010 Winweb® · All rights reserved. External Links External Links SynergyOne.co.uk

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