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How Happy Are You?

Success

Some time before I was a happy person, on Fourth of July weekend in 2011, I moved out of my home and first marriage—and then my laptop quit. I’d spent most of the holiday scrubbing the cabinets of a rental home, fixing a crack in the ceiling and painting the living room. This is a problem for a writer. he said, shaking his head.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Better news: Doing so is probably easier to accomplish than you think. Do your homework.

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The Annoying Comma and Other Administrative Headaches!

Office Dynamics

Some of you may be in the twilight of your career, and seeing the energy, vitality and hunger of the eager new employees makes you wonder how you’ll ever keep up! Next, turn your calendar over to January 15, 2011. Each of us has learned bit by bit, and there is no one way of learning. That’s no way to work!

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The Annoying Comma and Other Administrative Headaches!

Office Dynamics

Some of you may be in the twilight of your career, and seeing the energy, vitality and hunger of the eager new employees makes you wonder how you’ll ever keep up! Next, turn your calendar over to January 15, 2011. Each of us has learned bit by bit, and there is no one way of learning. That’s no way to work!

2011 100
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The Exclusive Holiday Upgrade Event Made for Your Business

Men With Pens

But it’s the holidays, it’s winter in Canada, and as I bundled up one morning this week before stepping out into the icy air, I thought… Why not? If that sounds like what you’re already thinking of doing, then our Bundle Up the New Year holiday event is arriving just in time.

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Becoming Real, Gifts from Wise Administrative Professionals

Office Dynamics

At the Office Dynamic's 2011 Annual Conference for Administrative Professionals in Las Vegas this past September, I facilitated a breakout session where the participants, in their small groups, were asked to share an experience in life that taught them a lesson. Does it happen all at once, like being wound up," he asked, "or bit by bit?". "It

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Taming Monkey Number 7 – At Leisure

Brilliantly Better

Every time I do it, I end up with at least a dozen of requests to do extended readings. I just learned this the same way I learned Objective C. In fact, pretty much everything I learned so far was out of curiosity. In the Northern hemisphere, where I am right now, it’s holiday season. Out of curiosity, that is.