Remove 2011 Remove Gifts Remove Medical Remove Survey
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

Email 262
article thumbnail

Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

In this book, she corrects misconceptions about this phase of life that researchers hypothesize evolved to serve a social purpose — allowing grandmothers to care for grandchildren — and provides accessible medical advice to women going through this process. asks Suleika Jaouad, who had to face her own mortality in 2011.

2019 139