Remove 2011 Remove Facebook Remove Phones Remove Social Media
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Why Surveys Show Wide Differences in Small Business Social Media Use

Small Business Labs

You many have noticed that different surveys show very different small business social media usage rates. They also show very different views on how effective social media is for small businesses.   The Citibank survey was done using a random sample and by phone.  A

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Is Facebook Replacing Traditional Websites?

Small Business Labs

» July 13, 2010 Is Facebook Replacing Traditional Websites?    The general consensus from the feedback is that despite the growth of social media, having a traditional website is still a good idea. .  Because it is easy to do, small businesses might be tempted with Facebook.

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10 Tips for Setting Up Your Social Media & Internet Presence Safely to Improve Your Job Search & to Protect Yourself

Musings of a High-Level Executive Assistant

I had always meant to expound on that post about how the internet, social media, and networking online play a very big role for how I conduct my search and also improve my chances of protecting myself. Google voice, Sideline, and other companies offer local phone numbers for free. Yes, Facebook! The LA office was tiny.

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How to survive customer service blunders in the world of social media

Service Untitled

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums. The conversion.

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Inside the Edinburgh PA Network

Practically Perfect PA

One of the reasons I started Practically Perfect PA back in 2011 was because I wanted to create an online community for assistants. Make sure you are up to speed with all the new office programmes, apps, social media and technology and use this to your advantage. Sherien : The only advice I would give is to stay current.

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Time Spent on Social Networks Exploding; Email and IM Fading

Small Business Labs

of our online time on email and it's the most popular mobile phone application.    According to the research, Americans now spend 36% of their online time "communicating and networking across social networks, blogs, personal email and instant messaging." .  We still spend 8.3%

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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. How to improve customer service in the digital world Wachovia turned into Wells Fargo in March 2011.