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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

SEPTEMBER 8, 2010

Have focus groups; consider an employee survey. It’s time to give back some of that money and let people know they matter – unless of course a disengaged workforce is in your 2011 goals Kathy Clark said: Sep 09, 10 at 8:58 pm I agree. Go back to the 90′s and put a suggestion box for employees to drop a note.

Customer Service 40
Customer Service Self Esteem Suppliers Payroll 40
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Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

SEPTEMBER 17, 2010

What Brookes is doing isn’t new, but he seems to be taking a more methodical approach and expects a five to ten percent growth for 2011 notwithstanding of course interest rates, unemployment, and the value of the Aussie dollar. Also, customers complained most items were more expensive than other competing stores.

Customer Service 40
Customer Service Clothes Etiquette 2010 40
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