Service Untitled

JUNE 5, 2012

It’s not that we need surveys to show which organizations step out of the box to ensure a concierge level of excellence so coveted by consumers; organizations like Zappos, Amazon, and Nordstrom essentially offer everyone “fantastic” service. In 2011, over 72.6 In 2011, over 72.6

Customer Service 40

Customer Service Purchasing Equipment 2011 40

Service Untitled

DECEMBER 1, 2011

Dozens of surveys state that customers will pay more for a better customer service experience. cashmere sweater sale, and who found and purchased 47 inch LED televisions for $199.00. ‘Tis the season to rev up the customer service Statistics for the 2011 shopping holiday season look a little.

Customer Service 40

Customer Service Holidays Purchasing Equipment 40

Service Untitled

SEPTEMBER 17, 2010

Brookes also plans to equip 65 stores with 4,000 touch screen registers. When the shopper finally did find an iPod he wanted to purchase, there were no more in stock, and he was told the next order was not expected for another four weeks. The $100 million will be used to increase in-store staff by 10% annually over the next four years.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

Stephanie LH Calahan

DECEMBER 10, 2010

Main | Start 2011 off Organized! The Spiral Notebook Purchase (and then use!) Once that is done, survey what is left and find the next easiest thing you can do. When you make an online purchase, print out the receipt and place it in the file folder marked for that particular month. Archive Network with Steph Is This You?

AT&T 100

AT&T Calendars Social Media Stress 100