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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Here’s one of five emails I received on one order: Dear Todd AKA Shindigz Customer of the Day, CONGRATULATIONS! I do more than 700 phone calls, not emails, to clients on their birthdays each year.

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If You Were Dying… Would Gratitude Be Your First Thought?

Success

Click on ‘Submit a report’ to tell us why you’re glad. Joan Lewis herself was taken aback as more months passed, letting her add and cross off more bucket-list items, including watching, from her wheelchair, the University of Connecticut women’s team play a March 2011 NCAA tournament game.

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10 Reasons To Give Sprout Social A (Free) Try

Allwork

Sprout Social’s key features include: scheduling and reporting, comprehensive analytics, competitor analytics, and social listening. Sprout Social was introduced back in 2011, and it rapidly became one of the most sought-after and utilized social media management platforms worldwide — with more than 30,000+ users to this day.

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How To Hire And Manage Freelancers, According To Experts

Allwork

In a survey published in 2020’s “ Building the On-Demand Workforce ” report from the Harvard Business School and Boston Consulting Group (BCG), 60% of business leaders said they expected to increasingly “rent” “borrow” or “share” talent with other companies. In 2020, more than a third of Americans freelanced — up 22% from 2019, CNBC reports.

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Time Spent on Social Networks Exploding; Email and IM Fading

Small Business Labs

Reports and Resources Intuit 2020 Research Report Todays Hobbyists are Tomorrows Hobbypreneurs Homepreneurs: A Vital Economic Force Research Brief - Small Business Credit Outlook The Economic Stimulus Package: Whats in it for Growing Businesses?   We are using email and instant messaging less. 

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How Happy Are You?

Success

Some time before I was a happy person, on Fourth of July weekend in 2011, I moved out of my home and first marriage—and then my laptop quit. Another time, the editors emailed with an assignment while I was on a trip to ask Laura if she’d like to get married. I give high marks for every reporting trip (exploring!) I gave it a 3.

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Pre Budget Report: Labour Darling Plays Class War Trump Card

The Small Business Blog

Pre Budget Report: Labour Darling Plays Class War Trump Card by Stefan Töpfer on Dec 09, 2009 In an unprecedented weak budget spiked with half truths, Mr Darling is trying to ignite a class war in the UK in an attempt to boost the Labour Party election prospects – a dangerous game to play with our fragile economy at this time.

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