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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service.

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The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. In this respect, CRM can be extremely helpful in identifying issues with products or services. Guest Post.

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How Telecommuting Beats the Recession

Productivity Bits

Copyright © 2011 Productivity Bits. Businesses can now stay connected with customers and suppliers via the Internet as well as telephone so that business centres have become more dispersed. He is also a Technology Writer and Product Tester for satellite internet provider Bentley-Walker. Telecommuting Trends.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. From that negative comes lack of productivity, low self-esteem, and a breakdown of teamwork. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success.

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Pre Budget Report: Labour Darling Plays Class War Trump Card

The Small Business Blog

While any real and immediate public spending cuts are delayed until at least 2011, so not to disgruntle potential Labour voters, higher earners where hit hardest again. Please enter your real name, not your company, product or services name. If you enter your URL, your name will become a link to the URL.

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

In order for SME’s, who generate of 50 % of Britain’s GDP, to participate in this digital economy and export their products and services through and via the Internet, it is necessary to be considerably more ambitious in terms of the bandwidth and speed of internet access which is available across the UK. Digg Furl Netscape Yahoo!

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