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Customer Service Hell

Catch Friday

I got instead a reminder of real customer service hell a computer answerphone instead of a human voice - do you know what I mean? They are located in Exeter UK, where 2010 people according to January 2011 statistics are unemployed and claiming benefit. It certainly is not people is it! flipping heck!

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How to improve customer service in the digital world

Service Untitled

Wachovia turned into Wells Fargo in March 2011. They also promised to have more in-house personnel to assist customers and to become more efficient. So how can Wells Fargo and other institutions or businesses become more customer service friendly? Train customer service agents better. photo by: prayitno.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

per cent in April 2011 has angered small business owners. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

From April 2011, HMRC will no longer accept paper form tax returns and accounts from companies. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100
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Pre Budget Report: Labour Darling Plays Class War Trump Card

The Small Business Blog

While any real and immediate public spending cuts are delayed until at least 2011, so not to disgruntle potential Labour voters, higher earners where hit hardest again. Digg Furl Netscape Yahoo!

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