Remove 2011 Remove Customer Service Remove Health Remove Information
article thumbnail

How to improve customer service in the digital world

Service Untitled

Wachovia turned into Wells Fargo in March 2011. They also promised to have more in-house personnel to assist customers and to become more efficient. When I visited the website there was insufficient information for me to figure out what was happening. Why not make call centers more customer friendly? photo by: prayitno.

article thumbnail

The need to improve customer service in our schools

Service Untitled

Her mother continuously asked the school for the student’s make-up work, however the replies were sporadic, and by the end of the school year the student was informed she had to make up her junior year credits during her senior year. School districts are obligated to deliver good customer service. The Orange County, Fla.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to improve customer satisfaction

Service Untitled

Now customer satisfaction demands the best service – not just the ease of checkout, or the customer service agent being available to address refunds, complaints, or make friends on Facebook, the customer wants to be sure you have their best interests in mind. Always keep track of the whole organization.

article thumbnail

Introducing the SUCCESS 125

Success

This person inspires us, influences us, informs us, guides us. She started in real estate in 2011 with no SOI, no experience and $6 to her name. Bethke started out as an individual realtor in 2011. Most of us have someone in our life whom we admire. From the moment we met them, we knew they would change our life.

Mentoring 312
article thumbnail

An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

HMRC – and any other government department – should ideally operate a free information service, which provides free written and binding advice to the public as well as to businesses. From April 2011, HMRC will no longer accept paper form tax returns and accounts from companies. Companies House are following suit.

2007 100