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The Mercedes Benz customer experience shines

Service Untitled

Pied Piper PSI, a California-based dealership for sales and marketing sent 3524 secret shoppers to various dealerships across the country from July 2010 to June 2011 to evaluate different dealerships and how they treat car shoppers. Mercedes-Benz came out on top for customer service followed closely by Jaguar, Lexus, and BMW.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Employees are concerned with customer losses, layoffs, employee turnovers, and the extra work that has resulted from under-staffing. Go back to the 90′s and put a suggestion box for employees to drop a note.

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ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

That’s why I’m comparing ClickUp vs. Trello to see which program offers the best features, customer support, and pricing — so read on to learn more. Trello was first imagined in 2011 as a list-making and collaboration tool by the New York software company, Glitch. Time tracking and expense tracking. What is Trello?

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

This penalises small businesses, which can ill-afford to pay out for expensive legal advice. HMRC – and any other government department – should ideally operate a free information service, which provides free written and binding advice to the public as well as to businesses. Companies House are following suit.

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