Remove 2011 Remove Customer Service Remove Definition Remove Email
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. You are now our new most favorite customer!

Email 279
article thumbnail

ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

That’s not to mention how difficult communication can be if you use email. Before you know it, you’ll have 15 email threads to keep up with, as well as loads of time-tracking spreadsheets for each team member. Trello was first imagined in 2011 as a list-making and collaboration tool by the New York software company, Glitch.