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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

I look forward to working with you to reduce the time between your client’s call for repairs and when your service team arrives on-site.” I know of a company that enhances first impressions by having customized welcome signs reserving the best parking spots for client visits. You are now our new most favorite customer!

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Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! Électricité de France ( EDF ) is the world’s largest utility company and no wonder! flipping heck!

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The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. A number of types of CRM have evolved to deal with the complex workflows which exist in all larger companies. Guest Post.

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How Telecommuting Beats the Recession

Productivity Bits

Copyright © 2011 Productivity Bits. Businesses can now stay connected with customers and suppliers via the Internet as well as telephone so that business centres have become more dispersed. Visit the original article at [link]. Rise Of The Satellite Office. Telecommuting Trends.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Mix into the brewing storm, inefficient systems, inflexible bureaucracy, and lack of intercommunication; rumors fly, and you now have unengaged employees who become very expensive for any company.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Forex Robot : Take Your Company Public In Less Than 10 Days? per cent in April 2011 has angered small business owners. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

Forex Robot : Take Your Company Public In Less Than 10 Days? SME’s are British businesses; they cannot move their Headquarters with little warning, something that often happens with multinational companies. Are you aware of the latest regulation that will impact on every company in the UK? Companies House are following suit.

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