Remove 2011 Remove Books Remove Management Remove Social Media
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7 Customer Service Books to Help You Level Up Your Business

Success

Client relations might mean taking traditional service calls, but it also means automated customer relationship management. To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. Customer Relationship Management: Concepts and Technologies (4th Edition).

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Is Corporate Social Media Sales Media?

Small Business Labs

Blog powered by TypePad Member since 01/2005 « Great Quote on Consumer Versus Business Social Media | Main | The Small Business Side of Maker Faire » May 20, 2010 Is Corporate Social Media Sales Media?   People use social media for social reasons; companies use social media for sales. 

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Great Quote on Consumer Versus Business Social Media

Small Business Labs

Blog powered by TypePad Member since 01/2005 « DMAs Spring Magazine Focused on Going Global | Main | Is Corporate Social Media Sales Media? Verify your Comment Previewing your Comment Posted by: | This is only a preview. Web/Tech women work/life balance

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Local Online Advertising to Increase 18% in 2011

Small Business Labs

| Main | Despite Recession, Private Tutoring Booms » August 25, 2010 Local Online Advertising to Increase 18% in 2011 Borrell Associates is forecasting a solid increase of 14% in online advertising in 2011.    This is much faster than their 2011 overall advertising growth forecast of 5%. 

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Smartphone Sales to Over Take Feature Phone Sales in 2011

Small Business Labs

Blog powered by TypePad Member since 01/2005 « 1 in 8 Consumers Forecasted to Cut or Eliminate Cable TV in 2010 | Main | An Overview of the Non-Profit Sector » May 12, 2010 Smartphone Sales to Over Take Feature Phone Sales in 2011 Nielsen is forecasting that smartphone sales in the U.S. will exceed "dumb" phones in 2011

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10 Tips for Setting Up Your Social Media & Internet Presence Safely to Improve Your Job Search & to Protect Yourself

Musings of a High-Level Executive Assistant

I had always meant to expound on that post about how the internet, social media, and networking online play a very big role for how I conduct my search and also improve my chances of protecting myself. As long as you are smart and don’t give out your social security number via email through them, I think you’ll be fine.

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FAANGs for the memories: how tech palaces lost their lustre

Workplace Insight

And that 2011 Jobs’ speech is a lesson in oratory and authority back when tech firms, especially those part of what was called the FAANG group of companies: Facebook (main image), Apple, Amazon, Google, Netflix were considered the last word in innovative workplace design as well as highly desirable employers.