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Psychologist Kelly Weekers Shares Her Advice for Living Authentically

Success

The model-turned-psychologist and author of three books, including the recently released Choosing Me: Staying True to Yourself and Living the Life You Want , has had an exciting career, even winning the 2011 title of Miss Netherlands Universe. After completing her bachelor’s degree in 2011, she decided to give it a year. “I

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Why Surveys Show Wide Differences in Small Business Social Media Use

Small Business Labs

You many have noticed that different surveys show very different small business social media usage rates. They also show very different views on how effective social media is for small businesses.   This does not mean surveys that don't use random samples are bad.  The

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Is Corporate Social Media Sales Media?

Small Business Labs

Blog powered by TypePad Member since 01/2005 « Great Quote on Consumer Versus Business Social Media | Main | The Small Business Side of Maker Faire » May 20, 2010 Is Corporate Social Media Sales Media?   People use social media for social reasons; companies use social media for sales. 

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How To Hire And Manage Freelancers, According To Experts

Allwork

You’ll need to vet these yourself as many marketplaces don’t have set requirements for freelancers on their platform. Many freelancers and small business owners optimize their personal social media pages to better advertise their services. Ask for referrals (and work samples).

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How to survive customer service blunders in the world of social media

Service Untitled

Too many agents begin speaking before the customer is even finished, but taking a deep breath, relaxing, and listening becomes an integral part of any problem solving, since we can’t figure out a solution until we know the problem. How to improve customer service in the digital world Wachovia turned into Wells Fargo in March 2011.

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Over 100 Small Business Events and Conferences For 2011

Small Business CEO

Phew, I can’t believe 2011 is just around the corner! So with our fresh, new 2011 calenders still mostly empty; now is a good time to start planning ahead. Or perhaps you just want to bone up on social media and technology at one of the 100+ events listed on Mashable.com.

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Tax-Free Lunches to Kickstart the Economy and Create Jobs

Small Business Labs

  For those who don't know Shashi (probably unlikely if you're reading this - it seems like pretty much everyone in the small business and social media spaces knows Shashi), he the social media swami and director of social media for Network Solutions. His plan is simple.