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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

So, at best, you’ve got only a few seconds to accomplish this, the initial step in optimizing your customer’s experience: Perfect the welcome. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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How Telecommuting Beats the Recession

Productivity Bits

Copyright © 2011 Productivity Bits. T he global economy has experienced several recessions since the industrial revolution, however, the current recession is unique in many respects. Businesses can now stay connected with customers and suppliers via the Internet as well as telephone so that business centres have become more dispersed.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. With those thoughts in mind, shouldn’t senior management work on motivating factors to help employees maintain their business loyalty and commitment? Let’s start with the negatives. Rewards are why people work.

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

HMRC – and any other government department – should ideally operate a free information service, which provides free written and binding advice to the public as well as to businesses. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree. You want a little more. You want the whole tree."

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