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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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So, at best, you’ve got only a few seconds to accomplish this, the initial step in optimizing your customer’s experience: Perfect the welcome. In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence.

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