article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

So, at best, you’ve got only a few seconds to accomplish this, the initial step in optimizing your customer’s experience: Perfect the welcome. In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence.

Email 269
article thumbnail

Entrepreneurship live and kicking! | THE SMALL BUSINESS BLOG

The Small Business Blog

Emmanual Opanuga is opening a shoe store chain , focusing on customer care while understanding the price pressures in this business. Fleurette Irakoze will offer all different genres of young generation attire in one convenient location. Quality, customer service and a niche market, what could possibly go wrong.

2008 100
article thumbnail

45 Professional Development Books to Level Up Your Career and Your Life

Success

How to Make Sh*t Happen: Make More Money. Create Epic Relationships and Control Your Life By Sean Whalen Nearly all the topics that matter most to us are covered in this book— How to Make Sh*t Happen. Great at Work: How Top Performers Do Less, Work Better and Achieve More By Morten T. So she left to become a writer.

UPS 226