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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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As One Writer Grapples with Her Disability, She Rediscovers Passion, Peace and Contentment

Success

I’d lived with migraines for much of my life, but these were incessant and unresponsive to my normal medications. I saw doctors, drove hundreds of miles for specialized testing, spent hours in the emergency room, tried handfuls of medications and supplements. I’d go to work, then immediately collapse into bed afterward.

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The Right Conversation About Sustainable Living

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Idiom dissection wasn’t how I had planned to begin this story before my phone interview with Daron Babcock. In the mirror, he sees a man who started self-medicating with cocaine and alcohol after losing his wife to cancer. Babcock visited Bonton for the first time in 2011. Photos by ©Christina Childress Photography.

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Snail Mail 101

Clutter Coach

by Originally posted 2011-06-20 17:24:42. Similarly, one of you may be responsible for social engagements and medical appointments. An article buried in a months-old magazine is not accessible to you and therefore irrelevant. manuals and documentation for stuff you no longer own; electric toothbrush, car, medical insurance plan.

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Steph in the Media - Productive & Organized

Stephanie LH Calahan

In the News February, 2011 Stephanie LH Calahan is interviewed by Janet Baker of Monticello Corporation and the Paper Tiger Software. Global)     February 14, 2011 Stephanie LH Calahan is interviewed for the expert tip of the week by Michele Price (@prosperitygal) of Breakthrough Business Strategies on BlogTalkRadio.

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Shaq Insists He’s Not a Celebrity

Success

He was on the set of Inside the NBA, where he’s been an analyst since 2011, the year he retired from his playing career. When he finds out I have an infant at home, Shaq takes my phone, opens the camera, turns it to selfie mode, and starts recording a message. I tell them, ‘Your mom and dad can help you more than I can.’”.

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Holiday Messages Made Easy

Laughing all the Way to Work

I just received this article written by Lynn Gaertner-Johnston of Syntax Training and wanted to pass it along to you as it has some great tips for holiday messaging. If you are a job seeker, send a greeting to every person you talked with about your career search this year, whether that talk was in person, by phone, or by email.

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