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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Why Surveys Show Wide Differences in Small Business Social Media Use

Small Business Labs

For example, the Wall Street Journal article Facebook Tops for Small Business reported on a survey that found small businesses quite positive about social media.    The Citibank survey was done using a random sample and by phone.  A   Another point of view comes from Citibank.

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My Simple GTD Implementation

Productivity Bits

Copyright © 2011 Marlon Ribunal. Visit the original article at [link]. Nokia E71 Smart Phone. I use my Nokia E71 smart phone to handle not only calls but also my digital notes and calendar items. All the tasks that I need to schedule are recorded in the cool calendar function of the phone. Follow me on t witte r.

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Time Spent on Social Networks Exploding; Email and IM Fading

Small Business Labs

  From the article: "the uptick in social networks led to the 28% and 15% declines in email and instant messaging, respectively." of our online time on email and it's the most popular mobile phone application.  This articles says how Burger King spent $50k on Facebook and got $400k back.

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Save An Hour A Day With IQTELL

Productivity Bits

Copyright © 2011 Marlon Ribunal. Visit the original article at [link]. Make sure that before you approach your tasks you won’t be bothered by irrelevant phone calls, white noise from social media or spontaneous conversations from bored coworkers. Guest post. This guest post was provided by Haim Pekel of IQTELL.

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10 Tips for Setting Up Your Social Media & Internet Presence Safely to Improve Your Job Search & to Protect Yourself

Musings of a High-Level Executive Assistant

Have more than one phone number and email address - Besides your personal cell number from your iPhone, get another free number just for job hunting or work. Google voice, Sideline, and other companies offer local phone numbers for free. Yes, Facebook! This was 2011 and I got really lucky. The LA office was tiny.

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Who Needs an Office? 10 Entrepreneurs Weigh In on the Future of Virtual Work

Success

Start off by getting a mailbox at a local UPS, get set up with a toll-free phone number through Grasshopper.com, register a professional domain name at NameCheap.com, and get business cards and marketing material from Vistaprint or PrintingForLess.com.”. This article was published in October 2011 and has been updated.

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