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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. Keep them coming back.

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The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. Visit the original article at [link]. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. This article was written by Workbooks, leading supplier of web-based CRM software.

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How Telecommuting Beats the Recession

Productivity Bits

Copyright © 2011 Productivity Bits. Visit the original article at [link]. Businesses can now stay connected with customers and suppliers via the Internet as well as telephone so that business centres have become more dispersed. Rise Of The Satellite Office. Telecommuting Trends.

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Pre Budget Report: Labour Darling Plays Class War Trump Card

The Small Business Blog

autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers.

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers.

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