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The Bribery Act – what do assistants need to know?

Practically Perfect PA

The Act came into force in July 2011 and states that it is a crime to commit bribery, be bribed and bribe a foreign public official. According to the Serious Organised Crime Agency (SOCA) there are three types of bribery, they are: Active Bribery – whereby you offer, promise, give or reward someone for doing their day-to-day job improperly.

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Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! Électricité de France ( EDF ) is the world’s largest utility company and no wonder! flipping heck!

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The Biggest Secret of Stellar Copywriting

Men With Pens

But, I was never initiated into the uber-secret-mad-men-esque clique known as “agency copywriters”. Then I met a copywriter who had worked in agencies for his entire career. Show them you know what’s going on inside their company, that you know where the pain is. I began my copywriting career in PR. Or the decoder ring.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Forex Robot : Take Your Company Public In Less Than 10 Days? per cent in April 2011 has angered small business owners. Majority of SMEs have bad credit rating : Nearly two-thirds of small businesses have a bad credit score, says credit referencing agency Graydon UK. — ST. Digg Furl Netscape Yahoo!

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