Remove 2011 Remove 2018 Remove Email Remove Purchasing
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Transactional milestones are any events that move the customer through the purchasing experience. Here’s one of five emails I received on one order: Dear Todd AKA Shindigz Customer of the Day, CONGRATULATIONS!

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Who Needs an Office? 10 Entrepreneurs Weigh In on the Future of Virtual Work

Success

Gerber, 38, now a serial entrepreneur and author of Superconnector: Stop Networking and Start Building Business Relationships that Matter , published in 2018, has become an evangelist for entrepreneurship, particularly for resourceful young go-getters who may not be cut out for life as cubicle dwellers. Photo by Jaem Prueangwet/Shutterstock.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

Hard to believe, but in 2018, only roughly 3 percent of US employees worked from home, reports management researcher David Burkus. asks Suleika Jaouad, who had to face her own mortality in 2011. Here, he argues that when we constantly check our email, we’re harming our productivity and our peace of mind. .

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