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How to Create Strategic Partnerships

Success

Proof it works: Schaus’s profits grew by 15% from 2011 to 2012 as a result of her partnerships. In 2012 I passed along between 35 and 40% of the work that came my way. With each paddleboard purchase, our customers could buy a pair of RAMP skis at a discount price of $149 or a snowboard for $99.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Transactional milestones are any events that move the customer through the purchasing experience.

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Top Ten Small Business Trends for 2012

Small Business Labs

  Being Human:  A trend that has rippled through our research the past couple of years - and especially in 2011 - is the growing dissatisfaction with our de-humanized world.   2012 will see more small businesses recognize and take advantage of this key competitive advantage.    Social Trends.

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Ecommerce Driving Steep Declines in Retail Foot Traffic

Small Business Labs

in 2011, 16.3% in 2012 and 14.6% They're also increasingly browsing online and then going to stores to make purchases. The data firm tracked declines of 28.2% " The reason, of course, is growing online sales. But people aren't just buying online.

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Special Smartpen Offer from Livescribe

Office Dynamics

Offer good through 12/31/2011. Limited Time Offer: FREE Evernote Premium one year subscription included with any smartpen purchase and registration (a $45 value). Valid through 1/31/2012. Copyright © 2007-2011. Get $10.00 Off Any Echo™ smartpen Redeemable only at Livescribe.com. www.livescribe.com. www.livescribe.com.

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Smartphones Increasing Small Business Transparency

Small Business Labs

Lots of good information on mobile computing in comScore's 2012 Mobile Future in Focus report (free, registration required).   According to the report, the use of smartphones continues to rapidly expand and consumers are increasingly using their phones as part of their retail purchase process. More than half of the U.S.

2012 100
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November is Pancreatic Cancer Awareness Month

Office Dynamics

In January of 2011, Our CEO and founder, Joan Burge, lost her husband of 34 years to Pancreatic Cancer. Purchase this book /Proceeds are donated to Pancan. November 1, 2012 would have been Joan and Dave's 36th Wedding Anniversary. November is Pancreatic Cancer Awareness Month and it’s important for us to share that with you.

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