Laughing all the Way to Work

MAY 9, 2010

© Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis. They are a valuable resource and I appreciate them. Like you, I list the new assistant as not only a contact but a definite resource for future references.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. April 09, 2010 Jakob said. I cultivate the art of disappearance and unreachability on such occasions :-) JK May 10, 2010 kinoshi said. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? Patty March 01, 2010 Patricia Robb said. March 01, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Lets enjoy our day together.©

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. 5, 2010 at 12 p.m. Lets enjoy our day together.© EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Service Untitled

MARCH 12, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty and Toyota Cheryl March 12, 2010 Behind the Scenes , Customer Service , Specific Companies 2 Comments There have been 8 million Toyota vehicles recalled. You can leave a response , or trackback from your own site.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. January 25, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ▼ 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? July 04, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ▼ 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.© I like to work with fixed dates.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. photo credit: TheTruthAbout… Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Laughing all the Way to Work

JUNE 4, 2010

© Copyright Patricia Robb 2010 5 June, 2010 Playing nice in the sandbox When I was younger I had a bicycle with a chain that would skip a link after about ten pedals and then it would fall off. June 08, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? January 11, 2010 Anonymoussaid. January 11, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 1, 2010

© Copyright Patricia Robb 2010 1 August, 2010 Oh where or where is my password? August 02, 2010 Anonymoussaid. August 02, 2010 Patricia Robb said. August 02, 2010 Jodith said. August 03, 2010 Jolene said. August 05, 2010 Patricia Robb said. August 05, 2010 Patricia Robb said. Works so far!

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

JANUARY 15, 2010

© Copyright Patricia Robb 2010 16 January, 2010 Calendar "ah ha" I was participating in a Harvard sponsored webinar with my boss the other day. January 16, 2010 Patricia said. January 16, 2010 Foley-In-Charge said. January 18, 2010 Patricia Robb said. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

JULY 16, 2010

© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 13, 2010

© Copyright Patricia Robb 2010 13 March, 2010 Are you prepared? March 13, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 5, 2009

© Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? It works better if you have a whole pool of resources with different strengths to call upon. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts?

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JANUARY 31, 2010

© Copyright Patricia Robb 2010 31 January, 2010 Taking the time to acknowledge someone and say thanks. Working 12 hour days 5-6 days a week has left me little time to send out personal cards, but this service gives me no excuse. 5, 2010 at 12 p.m. Lets enjoy our day together.© I so looked forward to those cards.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" 5, 2010 at 12 p.m. Lets enjoy our day together.© would versus could You are what you read.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. This is a must-have resource. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.© love the simplicity and the way you "tell it like it is".Thank

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ▼ 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.© EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

APRIL 27, 2009

© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. The Human Resources Director pointed me to a small office and I was left alone to read what must have been 200 pages. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JULY 11, 2009

© Copyright Patricia Robb 2010 11 July, 2009 The importance of having someone to talk to Recently, I met with a former colleague for an inpromptu lunch. Having the opportunity to hash it out with another assistant is a great resource. 5, 2010 at 12 p.m. Lets enjoy our day together.© We can all help each other.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

APRIL 2, 2010

Service Untitled The blog about customer service and the customer service experience. Post Office to measure customer essential services The postal service receives no federal tax money for support; Bed Bath & Beyond – Going the extra mile Bed Bath & Beyond is a truly fun place to.

Customer Service 40

Customer Service Postal Service 2006 2005 40

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Getting your foot in the door. I used to work with someone who was an assistant in the Human Resources Department of a major law firm and has now become the Director of Human Resources in that same firm. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.© I hate waiting! Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JUNE 27, 2009

© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.© How do you plan to be funny in December?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JUNE 23, 2009

© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Staples Meeting Minutes 100