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Service Untitled» Blog Archive » Customer satisfaction surveys

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction surveys Cheryl April 19, 2010 Behind the Scenes , Customer Satisfaction , Customer Service , Surveys 3 Comments I used to dabble in some online survey groups to gain experience in identifying customer satisfaction criteria.

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What toll has workplace stress taken on your life?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, April 5, 2010 What toll has workplace stress taken on your life? A Conference Board survey of 5,000 U.S. The sources of that stress?

Stress 100
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Service Untitled» Blog Archive » Customer loyalty needed to.

Service Untitled

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Cultivating customer loyalty Keeping a customer or client is a lot less expensive.

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Service Untitled» Blog Archive » Advantages of using customer.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Advantages of using customer loyalty programs Cheryl July 30, 2010 Customer Service , Proactive No Comments I was just at Petco to buy dog food, and the cashier asked me if I wanted to join their customer loyalty program. Why does Petco do it?

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Service Untitled» Blog Archive » Attitude makes the difference in.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Attitude makes the difference in customer service Cheryl October 06, 2010 Culture , Customer Service , Customer Service Experience No Comments Let’s assume that customer service agents interacting with consumers know to act promptly and politely.

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Service Untitled» Blog Archive » Credit cards offer extra customer.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Credit cards offer extra customer service perks Cheryl April 14, 2010 Behind the Scenes , Customer Service , Little Things, Big Differences , Specific Companies No Comments My new Nordstrom credit card came in the mail, and I was pleasantly surprised.

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Service Untitled» Blog Archive » Customer feedback; an important.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer feedback; an important tool for success Cheryl May 13, 2010 Customer Satisfaction , Proactive 2 Comments Ask a customer what they want from your company or service, and they will tell you.