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Service Untitled» Blog Archive » Help your customer service staff.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it. There are no.

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It's Not What You Say – It's How They Feel » Make or Break Moments

Make or Break Moments

“Oh yes, it was a great experience.&# “What made it so great?&# “I’m not sure, but I just felt good about my purchase.&# How do you make your customers feel? It was Maya’s 70+ birthday and Oprah asked her what she thought of growing older. ’ How true is that? . we might ask them.

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Price Isn't the Primary Loyalty Factor

Make or Break Moments

I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I had made up my mind before entering the store so we quickly went to the purchase portion of our relationship.

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Customers Have to Pay at Claire's

Make or Break Moments

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

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Sell What the Customer Wants – Not What You Want to Sell

Make or Break Moments

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. He’s just following the sales pitch; thrilled when anyone makes a purchase. It is quite an experience.

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Be Easy to Find: Use Your Name

Make or Break Moments

So have your purchased your name as a URL? Tags: create a landing page , Deborah Chaddock Brown , Name Cheap , own your brand Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. What did you find? Did you also find a reference to a site that links directly to your name?

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Customers Look for Personalization

Make or Break Moments

“They are looking to learn how to make or purchase things made especially for them,&# she said. . “They are looking to learn how to make or purchase things made especially for them,&# she said. She’d read that this newest generation was taking on traits of their grandparents; embracing the homemade handicrafts.