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Banks Change to a Customer-Focused Message

Make or Break Moments

JANUARY 4, 2010

As the confidence increases a wiser, more informed and perhaps cautious consumer is now looking for ways that banks can help them save and be more effective with their hard earned dollars. What new things do your customers want to know? How are you sharing that information? Where is it in on your website? Is it easy to find?

Customer Service 100
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Transaction or Lifelong Relationship?

Make or Break Moments

JULY 16, 2010

Do your potential customers become dollar signs or lines on your P&L as you think through your finances? You have financial obligations and if you could get just one more customer before the end of the month you’d hit your break even. Have you ever been in sales? Will you make your quota?

Customer Service 100
Customer Service 2009 2008 2010 100
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Top 5 Tips for Running a Successful Business Website

The Small Business Blog

JUNE 13, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Tips for Running a Successful Business Website by Stefan Töpfer on Jun 14, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Your customer service must be top-notch.

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WinWeb Pitch of the Week Winner – Kai Chew

The Small Business Blog

JULY 23, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. WinWeb Pitch of the Week Winner – Kai Chew by Stefan Töpfer on Jul 24, 2010 The winner of WinWeb ’s Pitch of the Week competition this week is Kai Chew, founder of KafeChew Actuarial EduTech Co. , External Links External Links SynergyOne.co.uk

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Competitive Intelligence: Not Just For Big Business | THE SMALL.

The Small Business Blog

JANUARY 20, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. However, rather than wasting time worrying about how you could miss that information, consider instead spending that energy on competitive intelligence to prevent any possible surprises. Consider the source of the information. Starting a Small Business?

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WinWeb Pitch of the Week – Student Aid | THE SMALL BUSINESS BLOG

The Small Business Blog

JUNE 26, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. WinWeb Pitch of the Week – Student Aid by Stefan Töpfer on Jun 26, 2010 The winner of WinWeb ’s Pitch of the Week competition this week is Student Aid, who have targeted the student demographic with their Student Aid boxes with fantastic results.

2007 100
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The Customer Is Always Right!

The Small Business Blog

MAY 18, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. The Customer Is Always Right! Even if your customer service is second to none misunderstanding and technical faults can still occur, so it is important to consider procedures for dealing with unhappy customers.

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