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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. State-controlled banks would offer up to £47 billion in loans to SME’s in the next year. Not policy.

Budget 100
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Lack of professionalism from airline attendants reflects badly for customer service

Service Untitled

And as one passenger asked what ever happened to customer service or even the rights of passengers, it would seem that American Eagle had no idea as to the answer. In fact, in 2010 American Eagle was dubbed “America’s Meanest Airlines.” airlines improving customer service? ” Ouch!

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Getting Fired Up!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Getting Fired Up! by Stefan Töpfer on Feb 17, 2010 “Setting an example is not the main means of influencing another. So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself.

UPS 100
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Set Yourself Apart from the Competition » Make or Break Moments

Make or Break Moments

The first project – transcribe a one hour speech from an audio file. It was simple to set up the account and post the job and before long I had 40 people apply for the job. He has a Mac and I have a PC – he sent me a Word document as a test so I could be assured that I’d be able to open his files.

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. India Banking / Financial SMBs Are Set to Spend $1.24B on IT Infrastructure in 2009: SMBs in India in the banking/ financial sector are on track to spend $1.24B in 2009 on their overall IT infrastructure, up by about 3.5% External Links External Links SynergyOne.co.uk

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