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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Starting a Small Business?

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Set Yourself Apart from the Competition » Make or Break Moments

Make or Break Moments

The first project – transcribe a one hour speech from an audio file. I thought I would prefer someone from the United States and Canada but I soon learned that they were the highest cost and not all had experience. It was simple to set up the account and post the job and before long I had 40 people apply for the job.

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Create a Customer-Focused Social Media Strategy » Make or Break.

Make or Break Moments

I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started. This is a workshop that I am invited to give on a regular basis and because I know you can’t come to Ohio and hear me speak, I have created a couple audio files that will walk you through each of the pages in the workbook.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 14, 2010 When you’re in business you often hear the phrase “people buy from people”, but just how important are people, and personality, in running a successful business? John Crickett Said on May 14th, 2010 at 2:07 pm Great post Stefan.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Sales Tips for Small Business by Stefan Töpfer on Aug 09, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. They all have to do their part by providing excellent customer service.

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The Customer Is Always Right!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. The Customer Is Always Right! Even if your customer service is second to none misunderstanding and technical faults can still occur, so it is important to consider procedures for dealing with unhappy customers.

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