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Don't Make Your Customers Feel Stupid

Make or Break Moments

I insert the handy-dandy thumb drive into each piece of equipment and it tells me the seat height, number of reps and weight I should lift. But what happens when you have to use one of the old fashion, non-computer pieces of equipment because the fancy stuff isn’t available? I am not a happy customer right now.

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Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. « Budget 2010 – The Saviour for Small Businesses?

Budget 100
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Ten Small Business Startup Ideas – 2009/09/20 | THE SMALL BUSINESS.

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. A company which takes your dead electronic equipment and smashes it until it becomes modern art! Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes. External Links External Links SynergyOne.co.uk

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Why Your Small Business Needs A SWOT

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Why Your Small Business Needs A SWOT by Stefan Töpfer on Mar 17, 2010 As a small business owner, or entrepreneur, you have no doubt heard of a SWOT analysis. Stefan Töpfer Said on March 20th, 2010 at 11:50 am Hi Leslie & Nicole, thanks for your comments.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Starting a Small Business? Digg Furl Netscape Yahoo!

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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. At a local.