Professional Assistant Blog

JUNE 8, 2010

By The Professional Assistant on Tuesday, June 08, 2010 Filed Under: Meetings , MS-Outlook , Productivity D o you have trouble trying to book several managers’ meetings, yet you have access to their calendars in Microsoft Outlook 2007? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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Microsoft Outlook Calendars 2007 2008 100

Make or Break Moments

FEBRUARY 1, 2010

I didn’t find a lot on the Internet to answer that question – sure would love your thoughts – but I did find an old article by Darren Rowse on Problogger offering IM Etiquette tips. I am the Queen of doing seven things at once and inevitably doing none of them well. Introduce yourself.

Customer Service 100

Customer Service 2010 2009 2008 100

Professional Assistant Blog

JULY 14, 2009

Home About Me Advertise "Checking In" to a Better Flight By The Professional Assistant on Tuesday, July 14, 2009 Filed Under: Meetings , Productivity , Research , Travel Y ou get an urgent e-mail from your boss asking you to book a flight and hotel. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

2008 100

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Professional Assistant Blog

OCTOBER 6, 2009

By The Professional Assistant on Tuesday, October 06, 2009 Filed Under: Meetings , Research , Travel A re you trying to book a flight, hotel or car rental for your manager? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Home About Me Advertise Finding The Best Travel Deals - Online!

Travel 100

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Professional Assistant Blog

JANUARY 22, 2008

Home About Me Advertise Using Microsoft Outlook Calendar Properly By The Professional Assistant on Tuesday, January 22, 2008 Filed Under: Meetings , MS-Outlook , Organize , Productivity A re you trying to book a meeting with someone or a group of people? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

Microsoft Outlook 100

Microsoft Outlook Calendars 2008 Google Docs 100

Professional Assistant Blog

SEPTEMBER 22, 2008

Do you need to have some sort of written confirmation to make sure that the reservation has been booked? T here is a great site called OpenTable.com , which allows you to book reservations online with particular restaurants all over the world. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

Restaurants 100

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Laughing all the Way to Work

MAY 16, 2010

.© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? Is the boardroom booked? 5, 2010 at 12 p.m.

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

AUGUST 15, 2009

© Copyright Patricia Robb 2010 16 August, 2009 Warning! Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. 5, 2010 at 12 p.m. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

On The Job

AUGUST 23, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 23, 2010 7 Tips for Getting Off to a Great Start in a New Job Its a tough time to be entering the workforce. If youre in your first "real" job, there is a lot expected of you.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Professional Assistant Blog

MARCH 27, 2008

Click on the arrow down button right beside the "New" button, then click "Distribution List" Here you can either "Select Members" or "Add New" Select Members is used to find contacts that are already in your address book. Add New, of course, would be used to add a brand new contact.

UPS 100

UPS 2008 Cubicle Microsoft Outlook 100

Laughing all the Way to Work

FEBRUARY 19, 2009

© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. 5, 2010 at 12 p.m. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. April 09, 2010 Jakob said. I cultivate the art of disappearance and unreachability on such occasions :-) JK May 10, 2010 kinoshi said. 5, 2010 at 12 p.m. Lets enjoy our day together.© Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

© Copyright Patricia Robb 2010 28 February, 2010 We did it Canada! Posted by Patricia Robb at 7:43 PM Labels: Administrative Assistant , gold medal , hockey , Olympics , professional assistant , Vancouver 2010 Reactions: 2comments: Foley-In-Charge said. March 01, 2010 Chrissy said. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. 5, 2010 at 12 p.m. Lets enjoy our day together.© Excellent material!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

AUGUST 1, 2010

© Copyright Patricia Robb 2010 1 August, 2010 Oh where or where is my password? I purchased a small address book in which I can keep the website address along with my user name and/or password for each particular site. August 02, 2010 Anonymoussaid. August 02, 2010 Patricia Robb said. Works so far!

Time Zones 100

Time Zones 2010 IAAP Filing 100

Professional Assistant Blog

NOVEMBER 21, 2007

If you are booking a meeting for yourself, for others or both, give everyone ample time to respond to the meeting and provide a reminder (theres a check box for this in the meeting set up page) of at least 15 minutes. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

2008 100

2008 Google Docs Cubicle 2007 100

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? Patty March 01, 2010 Patricia Robb said. March 01, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Lets enjoy our day together.©

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. 5, 2010 at 12 p.m. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. 5, 2010 at 12 p.m. Lets enjoy our day together.© Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book. 5, 2010 at 12 p.m. I finally had a chance to sit down and read your book over the holiday. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. January 25, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Professional Assistant Blog

NOVEMBER 8, 2007

Take classes, read a book, read current events about new trends that are happening in your field. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 See what you can change about yourself, don’t try to change others. Focus on the challenges and embrace the strengths. Expand your mind.

Gossip 100

Gossip 2008 Cubicle 2007 100

Laughing all the Way to Work

JANUARY 15, 2010

© Copyright Patricia Robb 2010 16 January, 2010 Calendar "ah ha" I was participating in a Harvard sponsored webinar with my boss the other day. How many times I have booked a meeting thinking the day was free, only to notice later that an all-day event was put in unnoticed at the top. January 16, 2010 Patricia said.

Calendars 100

Calendars IAAP Time Zones 2010 100

Professional Assistant Blog

OCTOBER 13, 2008

The more difficult macros are the ones that are programming code related and require knowledge of Visual Basic (you can find some books here) , which unfortunately, I have no training in. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 I will explain this later.

Microsoft Word 100

Microsoft Word 2008 Keyboards 2007 100

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? July 04, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Lets enjoy our day together.© Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. 5, 2010 at 12 p.m. I finally had a chance to sit down and read your book over the holiday. Lets enjoy our day together.© EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JUNE 4, 2010

© Copyright Patricia Robb 2010 5 June, 2010 Playing nice in the sandbox When I was younger I had a bicycle with a chain that would skip a link after about ten pedals and then it would fall off. June 08, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" 5, 2010 at 12 p.m. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. 5, 2010 at 12 p.m. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? January 11, 2010 Anonymoussaid. January 11, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 9, 2010

© Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis. May 21, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 16, 2010

© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

OCTOBER 15, 2008

Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?

PDF 100

PDF 2008 Cubicle PowerPoint 100

Professional Assistant Blog

MARCH 10, 2008

How many blogs, online tools, software and books are there nowadays providing the latest, fashionable way to hit the peak of productivity? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 It seems to me that there is now an increasing shift toward simplifying our lives.

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

MARCH 13, 2010

© Copyright Patricia Robb 2010 13 March, 2010 Are you prepared? March 13, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. I finally had a chance to sit down and read your book over the holiday. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 International 100