Laughing all the Way to Work

MARCH 1, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 14, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 16, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Alexis Bonari is a freelance writer and blog junkie.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 18, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets 5, 2010 at 12 p.m. Lets enjoy our day together.©

Networking 100

Networking Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 31, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Great blog - just found it via twitter! Lets enjoy our day together.©

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 20, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones Agenda IAAP 2010 100

Laughing all the Way to Work

AUGUST 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Negotiating International 100

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. Many agents politely listen, but consider the training course just a supplement to common sense. Employing company vision in customer service training Every company needs a motivational vision; what you want your.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Service Untitled

SEPTEMBER 21, 2010

Service Untitled The blog about customer service and the customer service experience. Training customer service representatives to understand and value what the organization is seeking will provide that sense of purpose, enthusiasm, and commitment; it just requires a meaningful platform to be used in a successful training program.

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

SEPTEMBER 13, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives American consumers report downward trends in customer service satisfaction Cheryl September 13, 2010 Customer Satisfaction , Customer Service No Comments Empathica Inc.,

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Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%.

Credit Card 40

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Service Untitled

MARCH 12, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty and Toyota Cheryl March 12, 2010 Behind the Scenes , Customer Service , Specific Companies 2 Comments There have been 8 million Toyota vehicles recalled.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Service Untitled

MARCH 26, 2010

Service Untitled The blog about customer service and the customer service experience. The training part is just one piece of the total package. 3 Responses to “Customer focus development&# Banquet Manager said: Mar 28, 10 at 10:40 am I just came across your blog and enjoyed it very much. I hope you enjoy it.

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

MARCH 31, 2010

Service Untitled The blog about customer service and the customer service experience. Toll collectors need to have customer service training also. They need to be hired because they can not only do the job, but be able to deal with the customers – just like any other consumer oriented position.

Customer Service 40

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Service Untitled

SEPTEMBER 27, 2010

Service Untitled The blog about customer service and the customer service experience. It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 20, 2010

Service Untitled The blog about customer service and the customer service experience. Inspirational customer satisfaction No one can deny that the 2010 business year hasn’t. Little things make a difference for customer satisfaction I distinctly remember the last time I received poor customer.

Customer Service 40

Customer Service 2010 Etiquette 2006 40

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. Remember train, train, train. Employees need to be trained in handling customers and how to address them. Depending on the size of your business, opening the causeway to more traffic may also demand more employees.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

AUGUST 12, 2010

Service Untitled The blog about customer service and the customer service experience. Using the time-honored tenet of it being easier to keep an old customer than to find a new one, companies need to concentrate on customer user groups, periodic surveys, social networking, blogging, and above all – customer service.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

MARCH 10, 2010

Service Untitled The blog about customer service and the customer service experience. One Response to “Quirky customer service commercial&# Service Untitled» Blog Archive » Diapers.com uses customer service to woo baby market said: Apr 05, 10 at 4:03 pm [.] You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Interviewing Etiquette 2010 40

Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

SEPTEMBER 9, 2010

Service Untitled The blog about customer service and the customer service experience. Therefore each organization needs a clear and concise company ethos, and clear organizational training and discussions to help employees interact with customers to enhance the customer experience. Sometimes it isn’t clear.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Service Untitled

AUGUST 5, 2010

Service Untitled The blog about customer service and the customer service experience. Some companies think that customer service representatives do not learn skills from abstract situations taught in seminars and training classes, but I witnessed an interesting experience yesterday that had been learned and mastered well.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Make or Break Moments

FEBRUARY 1, 2010

I didn’t find a lot on the Internet to answer that question – sure would love your thoughts – but I did find an old article by Darren Rowse on Problogger offering IM Etiquette tips. I am the Queen of doing seven things at once and inevitably doing none of them well. Introduce yourself.

Customer Service 100

Customer Service 2010 2009 2008 100

Service Untitled

OCTOBER 13, 2010

Service Untitled The blog about customer service and the customer service experience. Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. The poll summed up the report by stating; “Be familiar and reliable.

Customer Service 40

Customer Service Restaurants 2010 Etiquette 40

Service Untitled

OCTOBER 1, 2010

Service Untitled The blog about customer service and the customer service experience. Kathy Garcia of The Job Training Center speaks about this year’s theme which is ‘A brand new experience.’ ’ Branding used to be just associated with a company logo or a business card, but that was 20 years ago.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Service Untitled

MAY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Guest Writer May 26, 2010 Culture , Little Things, Big Differences , Specific Companies No Comments We’ve all heard the saying “it starts at the top.” Find out more at www.whosyourgladys.com/blog. What has Biggby done right? When Wachovia.

Customer Service 40

Customer Service 2010 Etiquette Social Media 40

Laughing all the Way to Work

SEPTEMBER 19, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. It’s going back to basics that drives the train of success. Using the analogy of a train, the depots may have improved in their appearances with more comfortable benches, but the destinations are still the same. Resolve my problem.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

SEPTEMBER 23, 2010

Service Untitled The blog about customer service and the customer service experience. Where would I be if I didn’t recommend that organizations create a blog? The more meaningful blogs that can be generated, the more hits in your particular field you will attract. Update frequently, and include your products.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Service Untitled

AUGUST 27, 2010

Service Untitled The blog about customer service and the customer service experience. Senior managers have to be involved, instead of just delegating training to lower-level managers.

Customer Service 40

Customer Service Suppliers Etiquette 2010 40

Service Untitled

AUGUST 10, 2010

Service Untitled The blog about customer service and the customer service experience. Training is based on practice, practice, practice. Let’s start with no matter how angry a customer gets, every customer service agent must remain calm and never yell.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

APRIL 8, 2010

Service Untitled The blog about customer service and the customer service experience. Training, knowledge, and skills are the objective standards and basics of customer service agents, but equally as important for the complete package is the attitude which can ultimately make or break the front lines of one’s business.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. Having to repeat information to multiple agents or to the same agent.

Customer Service 40

Customer Service Verizon Staples Phones 40

Service Untitled

MARCH 2, 2010

Service Untitled The blog about customer service and the customer service experience. Continue reading… 0 votes Posted by meikah | Filed under Banks, Customer Service Experience of the Week, Finance, Service Untitled, Wachovia, customer service [.]

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Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. No longer do customers just call and speak to customer service representatives; customers speak to each other, comment on articles, research common opinions, and blog. Social Customer Service – A completely different animal? Networking.

Social Media 40

Social Media Customer Service Etiquette 2010 40