Service Untitled

MAY 27, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Service Untitled

AUGUST 24, 2010

Service Untitled The blog about customer service and the customer service experience. As an example, my son (who you know as Douglas, the founder of this blog) was recently traveling and stayed at a well-known hotel chain, but was disappointed that the accommodations were less than stellar.

Customer Service 40

Customer Service Credit Card Travel Fax 40

Service Untitled

JANUARY 29, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, the. Where much of Tom’s competition has been reading Craigslist looking for part-time construction jobs, Tom goes to work every day with more projects lined up for the future. has extended the First-Time Home Buyer Tax Credit.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

JANUARY 5, 2010

Service Untitled The blog about customer service and the customer service experience. One of the favorite stops for her daughter is Abercrombie and Fitch; of course, it caters to the fashionable, modern collegiate lifestyle.

Customer Service 40

Customer Service Lifestyle Etiquette 2010 40

Service Untitled

OCTOBER 1, 2010

Service Untitled The blog about customer service and the customer service experience. The quick video-clips are ideal for staff meeting openers, weekly mini-courses, or tools for reinforcing an already great customer service culture. video series of customer service “quick tips.&# Their book called “Who’s Your Gladys?

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Service Untitled

OCTOBER 22, 2010

Service Untitled The blog about customer service and the customer service experience. The company’s quality reputation dropped from 6th in 2009 to 21st in 2010. Of course these are extreme examples, but it does show that brand expectation connects with emotions, and emotions are not always rational.

Customer Service 40

Customer Service 2010 Suppliers Etiquette 40

Professional Assistant Blog

JULY 10, 2009

And of course, theres the dreaded shredding of confidential documents. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 You keep printing document after document, not realizing how many trees you are using and how much waste you are creating. This will save your company time and money.

2008 100

2008 Google Docs Cubicle 2007 100

Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Professional Assistant Blog

OCTOBER 8, 2008

As you can tell, I really try to be in tune with nature and of course, love my wife. This really does help me get through those rough days - but there are great days as well, of course. Of course, it doesnt have to be money. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Whats next?

Cubicle 100

Cubicle 2008 Google Docs 2007 100

Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, the. Broadband provider Eclipse praised for customer service Based in Southwest England, broadband provider Eclipse Internet was awarded. How not to give customer service and lose business We’ve seen a lot of businesses failing.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Professional Assistant Blog

OCTOBER 7, 2008

And of course, there’s the opposite side of the spectrum, where you have way too many people coming to you with requests (read my post on how to handle this here) and just want to run away. But of course, you don’t want to disturb others around you with the bell going off or some even have chickens clucking as the alarm.

2008 100

2008 Cubicle Google Docs 2007 100

Service Untitled

AUGUST 10, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, How to write a complaint letter A complaint letter, as unpleasant as it might be to. For more on this situation, see this article from ABC News. Delta Gets Proactive About a week ago, I received a letter from Delta.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

FEBRUARY 12, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, the initial recruitment and interview of potential candidates is of prime importance, so know what specific personnel requirements are needed, and structure hiring decisions based on attitude, proficiency, and enthusiasm.

Customer Service 40

Customer Service Etiquette 2010 Interviewing 40

Service Untitled

SEPTEMBER 24, 2010

Service Untitled The blog about customer service and the customer service experience. A blog has reported on the fact that customers were asked to leave when the store closed, but while the storm was still in force. You can leave a response , or trackback from your own site.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

MAY 20, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Patient satisfaction and customer service Cheryl May 20, 2010 Customer Service , Proactive 1 Comment Dealing with angry patients and their families can be extremely difficult.

Customer Service 40

Customer Service Medical Health Etiquette 40

Professional Assistant Blog

FEBRUARY 14, 2008

Of course there is. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 By The Professional Assistant on Thursday, February 14, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you find that you write the same e-mails over and over again? It all depends on how you need to do this.

Microsoft Outlook 100

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Service Untitled

JANUARY 15, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, she tried to explain her situation and even showed the customer service agent her blistered feet, but the representative insisted the customer did not follow the rules pertaining to returns.

Customer Service 40

Customer Service Etiquette Purchasing 2010 40

Service Untitled

MARCH 16, 2009

Service Untitled The blog about customer service and the customer service experience. Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. What Brookes is doing isn’t new, but he seems to be taking a more methodical approach and expects a five to ten percent growth for 2011 notwithstanding of course interest rates, unemployment, and the value of the Aussie dollar.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

Professional Assistant Blog

SEPTEMBER 14, 2007

2comments for this post Anonymous HI Richard, Thanks for leaving a comment on my blog. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Home About Me Advertise Outsourcing - Good or Bad? Everyone could use a little more green in their wallets. Until next time, Take care - of your clutter!

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

FEBRUARY 19, 2008

I worked as an Investment Advisor’s Assistant, completed my CSC (Canadian Securities Course), but soon after, I realized that this wasn’t really for me. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed.

Policies 100

Policies 2008 Cubicle 2007 100

Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. It’s time to give back some of that money and let people know they matter – unless of course a disengaged workforce is in your 2011 goals Kathy Clark said: Sep 09, 10 at 8:58 pm I agree.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Laughing all the Way to Work

JANUARY 19, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets The good thing about on-line courses, is anyone can do it from anywhere.

Training 100

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Service Untitled

FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. The issues will, of course, need to be addressed; but, the reaction (by the client) to the issue will not be as severe. Service Untitled» Blog Archive » The paradox of customer service said: May 10, 10 at 9:24 pm [.]

Verizon 40

Verizon Customer Service Phones Etiquette 40

Professional Assistant Blog

AUGUST 13, 2008

Of course, the rest of us had to follow this schedule and would have to take time off during these periods. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 However, I did work in another company where the family was of a particular religion and they were the ones that owned the entire company.

Microsoft Outlook 100

Microsoft Outlook Holidays 2008 Calendars 100

Professional Assistant Blog

JANUARY 18, 2008

If you are on a training course via your computer (WebEx) and listening in to the presenter, you want your full attention on the seminar or workshop that you are attending at your cubicle. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Its inevitable, but its part of your job description.

Training 100

Training Cubicle Microsoft Word 2008 100

Professional Assistant Blog

JANUARY 4, 2008

Its a great piece of software that will help you and you marketing department figure out the best course of action to increase your sites popularity. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 We use SmarterStats to review our page views, hits, resolved IP addresses, etc.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Do you feel that you could be helping the client even if you dont know the answer to their issue right away? Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Professional Assistant Blog

MARCH 27, 2008

Add New, of course, would be used to add a brand new contact. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Save the new e-mail distribution list by giving it a name that this corresponds to whatever it is being used for.

UPS 100

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Professional Assistant Blog

AUGUST 28, 2007

Mention to your boss (in a professional manner of course) that you have X number of tasks, projects, etc. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 and would like to get their help on getting these done. Make some suggestions on how you think you can take the load off your plate.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

MARCH 28, 2008

Of course, you have to present yourself well, answer the interview questions properly, have the skills and knowledge of the position you are applying for and a few other factors that help you get the job. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Until next time, T ake care - of your clutter!

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Professional Assistant Blog

JULY 16, 2008

Heres the link: www.findaseminar.com/administrative-seminars.html Also, one other thing I wanted to mention is that the company that I work at has online courses that I can take. I found your blog. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 This definitely helped my position.

2008 100

2008 Cubicle 2007 Google Docs 100

Service Untitled

SEPTEMBER 3, 2010

Service Untitled The blog about customer service and the customer service experience. And over extenuating circumstances, over the course of time with many customers, we have been a go-to company. Our aspiration is to become the world’s most respected service brand. We have reached out and helped them out over difficult situations.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Laughing all the Way to Work

AUGUST 1, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets August 02, 2010 Anonymoussaid. August 02, 2010 Patricia Robb said.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Professional Assistant Blog

JANUARY 15, 2008

There is life outside of the office, but of course, you need to go to work to get your bread and butter. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 You feel that your work life is in place and need to find some balance in other parts of your life? Up until recently, I too felt this way.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

NOVEMBER 20, 2007

Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. Posted on 20 November, 2007 4:03 PM Anonymous I just realized that you covered my point in your blog.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

OCTOBER 30, 2008

This, of course, is heaven to some, but like me, cant stand being bored. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Do you feel that your boss could offer you more tasks, but keeps telling you that theyre putting things together for you, but never do?

2008 100

2008 2007 Cubicle Google Docs 100