Make or Break Moments

SEPTEMBER 3, 2010

Claire’s prefers customers who pay with credit cards Or perhaps Claire’s only wants you to spend LESS than $40 It is better to receive two bad $40 checks than one $75 bad check Gosh.

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Denise Aday

FEBRUARY 20, 2009

This questionnaire is a Google spreadsheet that has been turned into an online form that can be conveniently completed in a browser. Late last week Google added a form summary page feature with information about completed responses, which instantly gave me some very useful data on my prospective virtual assistant clients.

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Make or Break Moments

DECEMBER 21, 2009

Posted by Deborah Chaddock Brown on December 21, 2009 under Communication , Connecting Moments , Websites | Be the First to Comment One of the primary services of my company AllWrite Ink is providing content for websites that connects with the reader.

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Make or Break Moments

MAY 6, 2010

Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers. Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions.

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Make or Break Moments

JULY 19, 2010

Do you take the time to address the prospect by name rather than a generic form letter? Have you taken the extra step of additional testing or certifications or memberships? Do you have testimonials? Do you anticipate their needs and offer them options? And oDesk has been a great resource.

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Cover Letter Customer Service 2010 2009 100

Make or Break Moments

JANUARY 25, 2010

During a lull in the afternoon, I mentioned the fact that they really just filled out order forms. Did they recommend lens treatments like scratch protection, tinting and ultraviolet ray protection? They didn’t ask any questions and they made no recommendations. For me it was an “ah – ha&# moment.

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Make or Break Moments

APRIL 23, 2010

The forms included teacher recommendations, grade point average and their class standing. When she called asking me to be part of the selection committee, I jumped at the chance to work with her even though this was a task for which I had no experience.

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The Small Business Blog

MARCH 19, 2008

Small Business Startup Checklist – Company Structure by Stefan Töpfer on Mar 19, 2008 An important early decision that will have long-term consequences for your business is to determine the legal form it will trade under. Things to remember: The legal form that your business takes will affect numerous aspects of your business trading.

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The Small Business Blog

MARCH 9, 2010

In an age of corporate scandals, suspicious customers, and budgets with very little breathing room, there is simply no substitute for being an ethical company. I came across some key principles, by Robert Moment, that form a solid foundation of business integrity which all small businesses should adhere to: 1.

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The Small Business Blog

MARCH 28, 2010

Attempt to form a training co-op with other local companies to cut costs. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also. Many equipment manufacturers offer free training to companies that purchase their products.

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Budget Training 2007 2008 100

Office Organization Success

AUGUST 17, 2009

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Credit Card Authorization Form: you want to get paid, right? c) 2009 Tracey Lawton.

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The Small Business Blog

JUNE 29, 2010

In the simplest form this means having more money coming in than is going out. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 17, 2008

For many businesses in the UK it will be useful for them to have some form of an exit plan in case the day comes when it seems like the right time to sell. This is particularly true in the high levels of anticipation of business ownership change throughout the western world. Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 20, 2008

Francis Xavier Sixth Form College in London. But then my business education does not limit me to just ticking boxes on a form (-forgive me for this little side dig, but it had to be done!). Quality, customer service and a niche market, what could possibly go wrong. The event was held in the St.

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The Small Business Blog

AUGUST 21, 2007

Examples of teams are: Work Teams Sales Teams Customer Service Teams Virtual Teams I would suggest that small business owners need to form teams around their small business and start-up business , like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal businesses, too.

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The Small Business Blog

JULY 14, 2006

HM Revenue & Customs ‘HMRC’ If you are self employed as a sole trader or partnership you will need to inform HMRC of this fact, this is done by completing form CWF1. If you are operating through a limited company the form you use is CT41G. To register you need to complete form VAT1.

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The Small Business Blog

SEPTEMBER 26, 2006

Whatever method you use to record your income & expenses at the moment, instead simply enter the details on a form on the Payments & Receipts pages of ‘Cashbook’ to record any money paid into or out of your business. You will then have a record of all your income & expenses shown with monthly totals. Digg Furl Netscape Yahoo!

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The Small Business Blog

APRIL 8, 2008

Consider forming a partnership with websites relating to the local area in order to offer discount coupons for your service (e.g. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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UPS 2008 2007 2006 100

Service Untitled

SEPTEMBER 25, 2009

Service Untitled The blog about customer service and the customer service experience. I also associate white glove service with class, grace, and politeness as well. To provide white glove service, you need to make sure that: Employees are well dressed. Employees speak properly.

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Customer Service Etiquette 2006 Restaurants 40

The Small Business Blog

MAY 20, 2008

CV Writing | Blogger Said on May 7th, 2009 at 1:55 pm Great idea for a start up Stefan. With the current competitive job market today, it’s always a good idea to invest in a professional CV writing service to have that significant edge over other job seekers. Chris Burgoyne www.loan-machine.co.uk www.iva-machine.co.uk

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Service Untitled

AUGUST 31, 2009

Service Untitled The blog about customer service and the customer service experience. I chose deal with it myself and was then able to print out a nice RMA form, along with a pre-addressed shipping label. they cover the postage for you.) It was very simple.

USPS 40

USPS Customer Service Etiquette 2006 40

The Small Business Blog

NOVEMBER 9, 2009

by Stefan Töpfer on Nov 09, 2009 Lord Sugar’s – the government’s enterprise czar – outburst last week where he allegedly called small business owners moaners and said: “I can honestly say a lot of problems you hear from people who are moaning are from companies I wouldn’t lend a penny to.

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The Small Business Blog

MARCH 12, 2008

However, it is possible that a vague name with no relation to your business activities will only serve to confuse your potential customers Bear in mind that your business name will form the basis of your corporate image and will be the focus of many of your marketing activities. Digg Furl Netscape Yahoo!

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The Small Business Blog

OCTOBER 28, 2007

Sooner or later you will think about doing a little more business, protecting yourself more, and that will bring you to the question of changing business and trading environment All small business, micro business, sole traders, freelancers and home businesses can be run in the form of limited liability companies. Great post!

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The Small Business Blog

OCTOBER 17, 2007

The excel self assessment tax return is arranged in the same layout as the official inland revenue form with the same box numbers making it easy to copy the figures from one to the other for submission. Stefan Töpfer Said on October 1st, 2009 at 11:27 am I agree very much with this statement. Very Low Priced At £12.99 Good point.

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The Small Business Blog

NOVEMBER 19, 2007

Henal Said on July 16th, 2009 at 6:57 am Your works could not be more true! Regards Henal Nataly Said on August 12th, 2009 at 6:24 pm Absolutely agree! Wayne Hancock Said on August 15th, 2009 at 9:38 pm I think one good example of success through passion is Pret a Manger. There is no way to build your business without passion.

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The Small Business Blog

AUGUST 11, 2006

It is our relationship with our Accountant Partners and Solution Partners in connection with our online technology, forming our Small Business Infrastructure , that sets us apart from our competition, and represents our value model. UPDATE: Read more on this story on Steve’s blog. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 13, 2007

My idea was to ask for a 50% deposit on innitial orders until there was some form of a customer relationship set up.) Free advertising Said on June 25th, 2009 at 10:10 am Good ideas. While that, now I sell some services at Internet, lol. Small business idea « FavPanel Said on June 28th, 2009 at 9:52 am [.]

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The Small Business Blog

FEBRUARY 12, 2008

Robert Moore Said on February 14th, 2008 at 10:52 am In many forms of consultancy, especially law, it is difficult to know how long a job is going to take. Removing stretch marks Said on January 13th, 2009 at 10:00 am I feel bad when someone says I am charging you for hour. Which is stupid. [.] Digg Furl Netscape Yahoo!

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The Small Business Blog

MAY 17, 2006

I invite Panelist, participants and obviously readers of this blog to feel free and correct / add to my notes in the form of blog comments. [.] THE SMALL BUSINESS BLOG » Blog Archive » SaaS Benefit Number 2: Software runs on Linux, Mac and Windows Said on May 18th, 2006 at 9:02 am [.] Digg Furl Netscape Yahoo!

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The Small Business Blog

JUNE 29, 2006

A big advantage, and one which I think is why so many opt for this status, is that this is the easiest form of business to own and operate because it does not require any specific legal organization (once registered with the various government departments). Digg Furl Netscape Yahoo!

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The Small Business Blog

OCTOBER 1, 2007

Remember that business success often comes with experience and experience comes form making mistakes – bootstrapping will allow you to make mistakes and recover from them. PAYweb Small Business Payroll Said on February 23rd, 2009 at 6:29 pm Great article, and very interesting comments. Patience, resilience and determination.

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The Small Business Blog

NOVEMBER 7, 2007

I called again and again after waiting 20 minutes on the phone, I had to explain all this again, I was told I would get a return form to fill in. What makes customer service stink isn’t that suppliers make mistakes. So I waited until next day – no call. And I should order a new computer. Digg Furl Netscape Yahoo!

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The Small Business Blog

OCTOBER 2, 2007

Sometimes, it might take some forms of wake up call to make us realise that a corporate job is not for life! Executive Coach Training Said on January 27th, 2009 at 12:28 pm Creating a work-life balance can be difficult. rob Said on July 3rd, 2009 at 9:29 am Good tips to work life balance and small business. great work stefan.

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The Small Business Blog

MAY 8, 2006

I feel 2008 will see the efforts of the accountancy bodies see results, in the form of legislation. Jason Holden Said on February 6th, 2009 at 11:31 am As you sign everything you are personally responsible, unless it can be proved the accountant was negligent. or does the fact that you sign your accounts off mean he is not liable ?

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The Marq

DECEMBER 17, 2009

I enjoyed having a full QWERTY keyboard without all of the keys, in such compact form factor. Keep in mind, the whole process took me about a week, with three visits to the T-Mobile store and a couple of calls to T-Mobile customer service to decide on a new plan. These were all multi-touch devices. TheMarq.com.

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The Marq

OCTOBER 26, 2009

Nevertheless, likely you now see the speed of information delivery, as well as the targeted nature of it, is what we, as business people, can take advantage of to deliver better customer service, improve our products or services, and more easily attract customers eager and willing to spend with us. TheMarq.com.

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