Make or Break Moments

MAY 11, 2010

I am a customer service trainer, and in training I reiterate the importance of the customer relationship. In this day and age, customer service falls by the wayside, but I like how you focus on the whole relationship, instead of just a customer transaction. The dishwasher and dryer come to mind.

Customer Service 100

Customer Service 2009 2008 2010 100

LEADERASSISTANT.COM

APRIL 16, 2023

Kathleen served as an adjunct faculty member at the McCallum Graduate School at Bentley University from 2009 to 2019 where she taught the Psychology of Financial Planning in the CFP program. Her work has been featured in The New York Times, The Wall Street Journal, PBS NewsHour, Money Magazine, TODAY Money, Forbes, and CNBC.

Negotiating 52

Negotiating 2019 Restaurants International 52

The Small Business Blog

JUNE 10, 2009

WinWeb’s One-Stop-Shop Business Services For Freelancers, Home Business & Small Office. We have been training a large number of virtual assistants in all aspects of our service offerings for months and we are very confident we can provide a professional and extremely cost-effective service to all our clients.

2009 100

2009 2007 2008 2006 100

Service Untitled

DECEMBER 27, 2010

In 2008, social media and customer service were not even on the radar; in 2009 it grew to 13%, and this year 40% of contact centers actively use social media in their customer service. Also, Stockford pointed out the relevance between the marketing departments of a company and customer service.

Social Media 40

Social Media Customer Service 2008 2009 40

The Small Business Blog

NOVEMBER 23, 2009

Small Business World News Round-up – 209/11/24 by Stefan Töpfer on Nov 24, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. 2010 may be no better. Digg Furl Netscape Yahoo!

UPS 100

UPS 2007 2008 2009 100

The Small Business Blog

APRIL 27, 2010

Everyone that I talk to seems to think their products or services are the greatest thing since sliced bread. Stefan Töpfer Said on April 30th, 2010 at 8:15 am Mary, I guess you need to have confidence in your products and services to succeed. Thanks for your comment. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 21, 2007

Examples of teams are: Work Teams Sales Teams Customer Service Teams Virtual Teams I would suggest that small business owners need to form teams around their small business and start-up business , like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal businesses, too.

2007 100

2007 2008 2009 2006 100

Service Untitled

APRIL 30, 2009

Service Untitled The blog about customer service and the customer service experience. People could confidently make decisions based on the full picture and not worry about something they’re not aware of existing and influencing whatever they’re deciding.

Office Depot 40

Office Depot Customer Service Etiquette 2006 40

Service Untitled

OCTOBER 22, 2010

Service Untitled The blog about customer service and the customer service experience. The company’s quality reputation dropped from 6th in 2009 to 21st in 2010. Although the case remains unsolved, Johnson and Johnson developed the triple-seal tamper resistant package to restore consumer confidence.

Customer Service 40

Customer Service 2010 Suppliers Etiquette 40

The Small Business Blog

OCTOBER 11, 2007

teakgarden Said on December 10th, 2008 at 9:36 am nice story… Loan Modification Said on January 16th, 2009 at 4:03 am Thanks for sharing this topic and email Stefan. Dining Tables Said on January 18th, 2009 at 8:52 pm A great read. SEO Chester Said on January 23rd, 2009 at 2:14 pm Humility and determination.

2008 100

2008 2009 2007 2010 100

Make or Break Moments

FEBRUARY 15, 2010

I completed the project but the next time he called I was more confident about what I offer. Lesson Learned : if I don’t value what I offer – neither will the customer. One other lesson I learned was about positioning with my customers. This was my fault. I didn’t set boundaries.

Customer Service 100

Customer Service 2009 2008 2005 100

The Small Business Blog

NOVEMBER 13, 2007

Getting associated with brand Mapsofworld.com, companies can host information, promote and sell their products or services online. At reduced business costs, CM2 will generate business referrals that will develop confidence among prospects. Ibiza Said on March 12th, 2009 at 1:43 pm Thank You! We definately use this tool!

2008 100

2008 2007 2009 2006 100

Success

FEBRUARY 15, 2022

Andrea Callanan is passionate about helping people and businesses find their confidence, their voice and business success. Her true passion is to inspire and help others with directional wisdom and to amplify their communication, connection and confidence to run a successful real estate business. Andrea Callanan. Michael and Kim Fish.

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Mentoring International 2021 Social Media 312