Make or Break Moments

APRIL 14, 2010

p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. Almas Jiwani , President of United National Fund for Women, Ontario Canada. For more information visit SA-consulting group. Here is a PDF of the marketing materials for the conference.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JUNE 2, 2010

For those of you in the NE Ohio region – I’ll be conducting a new series of hands-on workshops, once a week for four weeks on LinkedIn, Twitter, Facebook and Creating a Strategy starting next week.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

APRIL 30, 2010

This is a workshop that I am invited to give on a regular basis and because I know you can’t come to Ohio and hear me speak, I have created a couple audio files that will walk you through each of the pages in the workbook. I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started.

Social Media 100

Social Media Customer Service 2009 2010 100

Make or Break Moments

MARCH 11, 2010

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Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 29, 2010

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. His phone is turned off – probably to avoid my text messages – and the silence is killing me. So I focus on work. Except, guess what??

Social Media 100

Social Media Customer Service 2009 2008 100

Laughing all the Way to Work

JULY 20, 2009

© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! I was in a workshop today on presentation skills and one of the things they had us do was present something to the group while they filmed us. Helene Sinclair July 21, 2009 Anonymoussaid. July 21, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

JUNE 27, 2009

.© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. I went to a writing workshop and the woman who was presenting said that comedians are only as funny as their writers. Admin in the Spotlight: Interview with Lynn Holgat. How do you plan to be funny in December?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100