Make or Break Moments

APRIL 14, 2010

This regional economic development trade summit is the brain child of Rita Singh from Miraj International. The keynote address will be given by Ms. Almas Jiwani , President of United National Fund for Women, Ontario Canada.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

APRIL 14, 2010

Today, I am a Quality Systems Manager and still love getting that “aha moment&# with both internal and external customers! I think that many difficult customers have had poor service in the past. Dazzle them and they may surprise you! Talk about turning a bad situation around. Check out more I Hate My Customer stories at my new blog.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 7, 2010

The first Age of Conversation raised nearly $15,000 for Variety, the international children’s charity, and the Age of Conversation 2 raised a further $10,000 for Variety. This year’s proceeds will be donated to an international children’s charity of our authors’ choosing.

Social Media 100

Social Media Customer Service 2009 2008 100

Professional Assistant Blog

AUGUST 13, 2008

Home About Me Advertise A Great Outlook: Adding Holidays to Microsoft Outlook By The Professional Assistant on Wednesday, August 13, 2008 Filed Under: MS-Outlook , Organize D o you often wonder how you can add your countrys holidays into your calendar in Microsoft Outlook ? In the Calendar Options section, click Add Holidays.

Microsoft Outlook 100

Microsoft Outlook Holidays 2008 Calendars 100

Make or Break Moments

JULY 1, 2010

June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. She is engaging and fun as well!” Has that happened to you?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Professional Assistant Blog

NOVEMBER 20, 2009

Home About Me Advertise Make No Mistakes With Meeting Request Attachments in Outlook 2007 By The Professional Assistant on Friday, November 20, 2009 Filed Under: Meetings , MS-Outlook Y ou sent a meeting request to a bunch of people. If you want to update the calendar, you would have to make the changes in the meeting request directly.

2007 100

2007 Agenda 2008 Cubicle 100

Loosely Speaking

MARCH 19, 2009

We spoke yesterday, March 18, 2009, as a part of her Insider series for Virtual Assistants. Join Jeannine for an in-depth interview with Sharon Williams of The 24-hour Secretary , and founder of the Online International Virtual Assistants Convention. and “What if you’d like to change your brand? Get Loosely Speaking Products.

2004 100

2004 2009 Interviewing Calendars 100

Loosely Speaking

MARCH 17, 2009

Mark your calendar for Wednesday, March 18, 2009 beginning at 7:00 p.m.  Join me for an in-depth interview with Sharon Williams of The 24-hour Secretary , and founder of the Online International Virtual Assistants Convention. Don’t miss it. You can take a test-drive, too. Get Loosely Speaking Products.

2004 100

2004 Fax 2009 Calendars 100

Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. My favourite to-do list is a calendar timeline so I can see at a glance where I am at and what I need to do to get there. It is simply using an on-line calendar with space on each day to enter what needs to be done. June 16, 2009 Ericasaid. Choose New.

Agenda 100

Agenda Time Zones IAAP Calendars 100

Loosely Speaking

MARCH 30, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? In times like these, it feels good to share ideas and extend a helping hand. WordPress fans have WordCamp.

2004 100

2004 Calendars 2009 Copyright 100

Loosely Speaking

MARCH 30, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? In times like these, it feels good to share ideas and extend a helping hand. WordPress fans have WordCamp.

2004 100

2004 Calendars 2009 Copyright 100

Professional Assistant Blog

AUGUST 28, 2008

Since Outlook only allows for one time zone to be added to the persons calendar , this makes it a little difficult. Do you have trouble trying to figure out the time zone for each meeting in Microsoft Outlook ? I am currently in the process of doing this for one of my managers.

Microsoft Outlook 100

Microsoft Outlook Time Zones 2008 Cubicle 100

Laughing all the Way to Work

NOVEMBER 8, 2009

© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. State the purpose of the meeting in the calendar appointment as well as who will be at the meeting (i.e.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JANUARY 1, 2009

© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! As we head into the New Year it will be easy to forget and put 2008 instead of 2009. All the best in 2009. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service?

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

APRIL 5, 2010

That makes it difficult when I am supposed to be organizing his calendar, but since I am responsible to organize his time and in spite of my frustration, I have to make it work. So what can you do when your boss is ruining your perfectly scheduled calendar? Internal meetings can usually be changed more easily so start there.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. You usually answer according to what you see on the display and say “Hi&# , thinking it is an internal call, but they are transferring an outside call so you end up sounding unprofessional. I shut it off!

Time Zones 100

Time Zones IAAP 2009 International 100

The Small Business Blog

OCTOBER 31, 2007

by Stefan Töpfer on Oct 31, 2007 When you have internal meetings try to keep them short. Look at you calendar and write next to each meeting how long it should take and stick too it. Remember this is a rule for internal meetings, for meetings with customers this rule does not apply – within reason of cause.

2007 100

2007 2008 2006 2009 100

The Office Professionals Place

JULY 29, 2009

Wednesday, July 29, 2009 A Day in the Life of an Admin Administrative Assistants can be considered the backbone of any company. The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development.

Filing 100

Filing IAAP Fax Calendars 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. December 29, 2009 Helene Sinclairsaid. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JULY 20, 2009

© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! Helene Sinclair July 21, 2009 Anonymoussaid. July 21, 2009 Patricia Robb said. Thanks, Patricia July 21, 2009 Danielle McGawsaid. July 23, 2009 Patricia Robb said. Lets enjoy our day together.© I cant believe I look and act like that.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

DECEMBER 12, 2009

© Copyright Patricia Robb 2010 12 December, 2009 On the job tips for new Admins. INCOMING MAIL: As with e-mail, you should read the letter to see if there are any action items for your boss (or yourself) and diarize them or put the appropriate dates in the calendar. Eve December 13, 2009 Patricia Robb said. Thanks again!

Time Zones 100

Time Zones IAAP International 2009 100

The Office Professionals Place

AUGUST 13, 2009

Thursday, August 13, 2009 Self Defense for Admins We are soldiers for the office. Try the International Association of Administrative Professionals (IAAP); this organization also has certification opportunities that are great resume enhancements. Lets grow together! We fight in the battlefield we call the office. Get involved.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 24, 2009

© Copyright Patricia Robb 2010 24 May, 2009 Word and Outlook 2007 tips I use Word 2007 at my new job and have never really had a chance to go through it to find the quick tips and how-tos that I had in Word 2003. His calendar then shows blocked time and nobody misses seeing that he is away. Lets enjoy our day together.©

2007 100

2007 Time Zones IAAP 2003 100

Laughing all the Way to Work

FEBRUARY 14, 2009

© Copyright Patricia Robb 2010 14 February, 2009 Just a secretary. I have become familiar with time zones, airport codes and international holidays to avoid. February 18, 2009 Zelma De Souzasaid. Zelma De Souza Abu Dhabi United Arab Emirates February 25, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. If there are any deadlines or appointments, put them in your boss’s calendar or task list with appropriate reminders. THanks for sharing!

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

APRIL 27, 2009

© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. Patty Buckner April 28, 2009 Anonymoussaid. May 04, 2009 Peachon said. Lets enjoy our day together.© Thanks for a great article.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

APRIL 8, 2009

© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. April 09, 2009 Patricia Robb said. Patricia April 10, 2009 Foley-In-Charge said. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. February 23, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! February 22, 2009 Patricia Robb said. February 22, 2009 Patricia Robb said. February 22, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JULY 29, 2009

© Copyright Patricia Robb 2010 29 July, 2009 Monty Python Officeland One of my former bosses said working with me was like being in a Monty Python movie. July 30, 2009 Patricia Robb said. July 31, 2009 Hélène Sinclairsaid. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP Holidays 2009 100

Loosely Speaking

AUGUST 6, 2009

The Embassy Suites Biltmore is also the site of the International Virtual Assistants Association Summit in April 2010. Deadline is midnight, Arizona time, Monday, August 31, 2009. FreshBooks —C oupon for $20 off ANY of FreshBooks packages, redeemable until September 30, 2009. This needs to be written up for IVAACast, too.

2009 100

2009 Agenda Social Media Phones 100

Loosely Speaking

MARCH 5, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Dissecting a WordPress Blog Crash Thursday, March 5, 2009 at 10:06 pm // By: ktcosmos // Category: Blogging This is a really long, detailed post for anyone who may ever have to sort through the labyrinth of possibilities in the aftermath of a blog crash. Should I try 2.7.1,

2009 100

2009 AT&T Filing 2004 100

Laughing all the Way to Work

OCTOBER 11, 2009

© Copyright Patricia Robb 2010 11 October, 2009 That is not in my job description. jackal [link] October 12, 2009 Anonymoussaid. Thank you, October 14, 2009 Foley-In-Charge said. October 15, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Very educative!!

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. February 22, 2009 Patricia Robb said. link] February 22, 2009 busymomof4said. February 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JULY 26, 2009

© Copyright Patricia Robb 2010 26 July, 2009 Frustration Busters! July 30, 2009 Anonymoussaid. July 31, 2009 Patricia Robb said. July 31, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© Hi Jennifer. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 13, 2009

© Copyright Patricia Robb 2010 13 January, 2009 Is it that time of the year already? Thanks for the help Maura January 13, 2009 Patricia Robb said. January 13, 2009 Anonymoussaid. January 19, 2009 Patricia Robb said. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP 2009 International 100