The Small Business Blog

DECEMBER 14, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 30, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2009 100

2009 UPS 2008 2007 100

The Small Business Blog

OCTOBER 26, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 2, 2009

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2009 100

2009 UPS 2007 2008 100

Small Business Labs

MAY 11, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   The main driver for this shift is price. 

2010 100

2010 Retirement 2020 2011 100

Make or Break Moments

JULY 20, 2010

The book is divided into ten categories: Greeting Customer-Focused Involve Associates Involve Customers Make it Easy Make it Right Offer Value Phone Conversations Say Thanks Be Visible Each section offers quick and easy-to-implement suggestions for ways to put customers first in your business.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

JANUARY 29, 2010

His phone is turned off – probably to avoid my text messages – and the silence is killing me. I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. So I focus on work. Except, guess what?? Except here’s the rub. Thanks a bunch!

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MARCH 9, 2010

Tags: BusinessWeek , customer first , customer focused , USAA Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

MAY 20, 2010

Well, when it comes to social media or technology my first stop is to the source: Mashable. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You Betcha! So what is the first step? So what is the one great tip?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

DECEMBER 16, 2009

One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence. Yet, a phone call appeared to be more important than engaging me in even trivial conversation. Lesson Learned: One way to create sales is to get people into the store.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 10, 2010

Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.

Customer Service 100

Customer Service 2009 2008 2010 100

The Office Professionals Place

OCTOBER 19, 2009

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or have you played the popular “phone tag&# game?

Phones 100

Phones Email Filing IAAP 100

Make or Break Moments

JULY 28, 2010

Tags: building relationships , make or break moments , sales approach Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

MAY 23, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

Make or Break Moments

DECEMBER 21, 2009

Posted by Deborah Chaddock Brown on December 21, 2009 under Communication , Connecting Moments , Websites | Be the First to Comment One of the primary services of my company AllWrite Ink is providing content for websites that connects with the reader. Visit Ohio Web Writer for a free web paper on the 5 Elements of a Website People Read.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 12, 2010

Even online retailers need phone support (there’s nothing worse than going to a website and having to unravel the great mystery of figuring out how to contact them beyond the FAQ list!) Out-serve competitors (don’t bash them – just be better!) If you were going to add to the list – what would you add?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 14, 2010

Jay Izenman • This is it, Answer the phone!! There is no better thing to build a customer relationship then answering the phone, getting back to people and just making them feel wanted as a customer. If you don’t talk to your customers, you will have nothing to build.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JUNE 4, 2010

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2009 100

2009 2007 2008 2006 100

The Small Business Blog

JUNE 26, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2010 100

The Small Business Blog

MAY 28, 2010

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2007 100

2007 2008 2006 2009 100

The Small Business Blog

APRIL 18, 2010

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2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 18, 2010

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2007 100

2007 2008 2010 2006 100

The Small Business Blog

FEBRUARY 21, 2010

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2007 100

2007 2008 2006 2009 100

The Small Business Blog

APRIL 25, 2010

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Travel 100

Travel 2007 2008 2006 100

The Small Business Blog

NOVEMBER 19, 2009

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2009 100

2009 2007 2008 2006 100

The Small Business Blog

FEBRUARY 28, 2010

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2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 21, 2010

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Learning 100

Learning 2007 2008 2006 100

Make or Break Moments

JANUARY 20, 2010

Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. I was talking with Business Coach and Professional Speaker Leslie Ungar of Electric Impulse Communications about customers. .&#

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JULY 30, 2010

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2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 23, 2010

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2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 6, 2010

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2007 100

2007 2008 2006 2009 100

Make or Break Moments

FEBRUARY 25, 2010

I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. Deborah Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Thanks so much for sharing.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JULY 30, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JULY 16, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 18, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 11, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100