Make or Break Moments

JANUARY 1, 2010

This year Chris has selected Eco-systems, Owners and Kings to focus on for 2010. I am still working on my three words for 2010 but my first word is NARROW. If customer communication or social media is on your list, I hope you’ll give me a call. And I was successful! If you can remember it, you will do it.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

JANUARY 5, 2010

With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from [.] Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. What will they say? Toyota Rebuilds Trust » makeorbreakmoments.com said, [.]

2010 100

2010 Customer Service 2009 2008 100

The Small Business Blog

NOVEMBER 9, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Starting a Small Business? External Links External Links SynergyOne.co.uk

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

SEPTEMBER 19, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? VB, Stefan Emma Said on September 23rd, 2009 at 12:37 pm Hi, I like your ideas !!

2009 100

2009 2007 2008 2006 100

Small Business CEO

DECEMBER 21, 2009

Social media websites grew at exponential rates in 2009. 2009 was also a year when most businesses joined social media websites like Twitter and Facebook to promote their brand. So here are some tips that businesses should follow in 2010 for their social marketing campaigns.

Social Media 40

Social Media 2010 Policies Twitter 40

The Small Business Blog

NOVEMBER 16, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

DECEMBER 14, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

MARCH 24, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Budget 2010 – The Saviour for Small Businesses? You want the whole tree."

Budget 100

Budget 2010 2007 2008 100

The Small Business Blog

NOVEMBER 30, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Benefits of Online Software for Small Business. You want the whole tree."

2009 100

2009 UPS 2008 2007 100

The Small Business Blog

OCTOBER 26, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player. — ST.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 2, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player. — ST.

2009 100

2009 UPS 2007 2008 100

Make or Break Moments

APRIL 20, 2010

This time the focus is on Social Media. One of the authors, Rick Liebling Global Director, Client Management, for Taylor and author of the Periodic Table of Social Media Elements , graciously invited each of the over 170 contributors to share a little about their chapter in the upcoming book. You should.

Social Media 100

Social Media Customer Service 2010 2009 100

Make or Break Moments

JUNE 2, 2010

Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. Scroll down the Advance Search page and click the sad face and/or the “?&#

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

AUGUST 18, 2010

Great meeting to learn about new sites, new social media techniques. Norma Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. We call ourselves the Akron Bloggers Community. and I decided it would be fun to have a meet up with other bloggers in the area.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MARCH 21, 2010

This section is about working at the coalface of social media. Is this earned media? How important is brand in the social media space? Influence Much is made of influence, but what does “influence&# mean in social media? Getting to work They say that the best approach to social media is dive in.

Social Media 100

Social Media 2009 Customer Service 2010 100

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. Paul Douglas of UBS decided to start a local group in Hudson, Ohio.

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

MAY 7, 2010

Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole. It has moved from an outlier in the marketing mix to one of the strategic pillars of any corporate marketing or branding exercise,” said Drew McLellan.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

APRIL 14, 2010

Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. For more information visit SA-consulting group. Here is a PDF of the marketing materials for the conference.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

APRIL 19, 2010

Tags: blog subscriptions , Kindle , make or break moments Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Small Business Labs

MAY 11, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   The main driver for this shift is price. 

2010 100

2010 Retirement 2020 2011 100

Make or Break Moments

MAY 26, 2010

Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on social media. Unlike most classes that are webinars – my series is in person, hands on, get down and dirty with social media so you leave with a clearer understanding and a focused strategy.

Social Media 100

Social Media Customer Service 2009 2008 100

Job Advice Blog

MARCH 21, 2010

On March 21, 2010, In Interview Skills by Alex Freund , By Alex Freund 0 I know that the title I selected for this blog represents a near impossibility. The second area is the technology that evolved in the past decade in the area of social media. Wells says: March 21, 2010 at 9:30 pm Alex, Another excellent article!

Social Media 100

Social Media Resume 2009 2010 100

Make or Break Moments

JULY 16, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You can read more info about this circulating scam at the following sites: [link] [link] [link] [link] Deborah Chaddock Brown said, Thanks Caitlin for your dose of reality.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 29, 2010

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. Except, guess what?? Anyone have advice for me? Thanks a bunch!

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 29, 2010

Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships? If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition. Are you local?

Learning 100

Learning Customer Service 2009 Social Media 100

Make or Break Moments

JUNE 4, 2010

Social media has taken over the web. Tags: create a landing page , Deborah Chaddock Brown , Name Cheap , own your brand Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. What did you find? Did you also find a reference to a site that links directly to your name?

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MARCH 13, 2010

Check out this great tool KnowEm which lists 350 social media sites. Tags: consistent name , customers find you , KnowEm Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. I recently learned a lesson from a group of young boys who had developed a band. .&#

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

AUGUST 3, 2010

Posted by Deborah Chaddock Brown on August 3, 2010 under Customer Moments | Be the First to Comment This weekend Scott Ginsberg started the sentence and asked readers to finish: CUSTOMERS ARE… Scott Ginsberg Customers are _ Michele Messina Long are an opportunity to be of service. How would you finish the sentence?

Customer Service 100

Customer Service 2009 2008 2010 100

Small Business CEO

DECEMBER 28, 2009

We’re nearing the end of 2009 and in looking back, we’ve had a wonderful year. We’re looking forward to having another great year in 2010! To close out the year, I’ve decided to highlight 25 of our most popular articles from 2009. Social Media. Social Media.

2009 40

2009 Social Media Credit Card Twitter 40

Make or Break Moments

JULY 20, 2010

Tags: customer experience , customer loyalty , customer service , put customers first , repeat business Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MAY 4, 2010

My session was called Create a Customer-Focused Social Media Strategy. I have the slide presentation at SlideShare and the handouts with audio explanation at PolicyforSocial Media. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

JANUARY 21, 2010

In a recent edition of Advertising Age , Teressa Iezzi of Creativity Online shared the top creative picks of 2009. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You can’t make eye contact.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MARCH 9, 2010

Tags: BusinessWeek , customer first , customer focused , USAA Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

JANUARY 12, 2010

Tags: CBC , Entertainment Weekly , new shows for 2010 , reality television , Undercover Boss , Waste Management Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 2008 100

Small Business Labs

SEPTEMBER 22, 2011

is an 80 year old retail store who faced declining sales from 2007 to 2009.    They responded by increasing their marketing and using social media.  2010 gross sales one of best years ever; exceeding 2009 by close to 19% — best year-over-year increase in our history. I love this story. 

Social Media 100

Social Media 2009 Equipment 2010 100

Make or Break Moments

MAY 20, 2010

Well, when it comes to social media or technology my first stop is to the source: Mashable. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You Betcha! So what is the first step? So what is the one great tip?

Customer Service 100

Customer Service 2009 Social Media 2008 100