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Customer service representatives are heroes too

Service Untitled

Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone. Little did Ford know, however that Petrosini had just informed her manager who in turn contacted the local emergency response team. Good service valued over good food?

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Playing nice in the sandbox

Laughing all the Way to Work

Some people dont play well in a team and can be like that link in the chain that keeps skipping. What can you do if you are part of a team that is not playing well together? Are you doing your part and contributing to the goals of the team or are you getting bogged down with situations? Good team play can be contagious.

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When taking initiative isn't the best thing.

Laughing all the Way to Work

I like working with someone who has initiative, wants to do a good job and is keen to contribute to the team, but is there a time when initiative is not a good thing? Business Writing Guidelines for 2008 C or cc or copy? .© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. Introducing Goo.

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Happy New Year! Now don't forget to put the correct year on your.

Laughing all the Way to Work

As we head into the New Year it will be easy to forget and put 2008 instead of 2009. Business Writing Guidelines for 2008 C or cc or copy? .© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! Now dont forget to put the correct year on your documents. After all, weve been doing it for a whole year now.

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Kings and Queens of the Office

Laughing all the Way to Work

© Copyright Patricia Robb 2010 4 October, 2008 Kings and Queens of the Office A friend was telling me about an Executive Assistant who has taken on a superior attitude at work and seems to think she is the Queen, looking down her nose on all her subjects, the other assistants. Lets enjoy our day together.©

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Admin Buddies

Laughing all the Way to Work

It can also improve team work and general office dynamics. Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

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Introducing The Administrative Bloopers Blog

Laughing all the Way to Work

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!