Make or Break Moments

JUNE 2, 2010

Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. Enter your company name, your products, your industry key words and see what is being said. Visit Search.Twitter.

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Social Media Customer Service 2009 2008 100

Loosely Speaking

OCTOBER 29, 2008

That means that you can: jump in anywhere, and talk about anything share links to sites and photos and your social media identities elsewhere ask questions directly to others in the conversation What to say? Comments: 19 19 Comments Marsha Kopan Comment // October 29th, 2008 // 1:34 pm I am not so sure about this blogging thing.

2008 100

2008 AT&T Networking Purchasing 100

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. The group directory allows you to search for groups by location or industry. I love the LinkedIn groups. Have a question?

Customer Service 100

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Make or Break Moments

MAY 7, 2010

Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole. Read all about it and then order your copy.

Social Media 100

Social Media Customer Service 2009 2008 100

Loosely Speaking

OCTOBER 12, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Your blog’s role in your professional visibility Monday, October 12, 2009 at 11:11 am // By: ktcosmos // Category: Blogging Ever wonder where blogging is headed now that social media web sites have become mainstream tools?

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2004 Social Media 2008 2009 100

Loosely Speaking

JANUARY 13, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Can Virtual Assistants provide social networking support? Social networking became the trendiest way to stay connected in 2008. As a result, clients in many industries are seeking VAs with proven expertise to manage their social media presence.

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Networking Social Media 2009 Twitter 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

JULY 9, 2010

So what does it take to be a computer business and stay a vibrant and valuable resource for 35 years in an industry that has had more changes than “Carter has liver pills?&# is celebrating their 35th year in business. is celebrating their 35th year in business. They no longer require a full room but can be stored in your pocket.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 14, 2010

Will people forget that his ego seemed to shine brighter than his gifts to the industry? You may say that as a professional sports celebrity – he should have only considered himself. If that is the case, I wonder – what will be the long term affect with the fans?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 13, 2010

In Alan Alda’s book “Never Have Your Dog Stuffed… and other things I’ve learned,&# he talks about saying yes no matter what just to keep active in your industry. His example is saying yes to keep food on the table.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 20, 2010

Consider this quote: “Companies spend 6 to 10 times more to acquire new customers than they do to retain existing customers.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. In one example in the book the wise one man on the peak tells the story of a once great company: “When I was younger, I worked for a very large and famous company.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JUNE 20, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. You want the whole tree."

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The Small Business Blog

NOVEMBER 2, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII). You want the whole tree."

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2009 UPS 2007 2008 100

Make or Break Moments

JULY 14, 2010

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. I love the lively discussions that happen on LinkedIn in the various groups. I have answered questions and joined/started discussions but I felt like something was missing.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 13, 2010

How often are we ungrateful of: Our customers when they have demands Our employees when they do something wrong Our boss when they ask too much Our industry when it doesn’t respond like we’d hoped The little things in life The economy is tough and we can find ourselves wallowing in the land of the ungrateful. Ungrateful.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 7, 2010

The article details the survey particulars (about 500 people per country surveyed), the worst hit industries, what ticked customers off and what set businesses apart. Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

DECEMBER 4, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Can you say “sidetracked?&# Thursday, December 4, 2008 at 11:41 am // By: ktcosmos // Category: Life of the Virtual Assistant I could blame it on the economy. Melodee Patterson Comment // December 6th, 2008 // 5:01 pm choke Cubbies!?! Happy Holidays!

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2008 Holidays 2004 Keyboards 100

Make or Break Moments

MAY 11, 2010

I have been going and doing my weight training three times a week and the cardio bike thing ever since. He told me how to fix the cardio workout – MAN WHAT A DIFFERENCE – and tomorrow he’s showing me a new weight training program. No change. No change in the routine. I think I should be afraid; very afraid.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 1, 2010

We can get wrapped up in our industry and forget that most normal people don’t live and breathe our world and as such – probably aren’t familiar with our abbreviations or jargon. Rather than try to communicate multiple thoughts in a single message – talk through one item before moving on to the next. Avoid jargon.

Customer Service 100

Customer Service 2010 2009 2008 100

Loosely Speaking

OCTOBER 8, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Reasons why work slowdowns can be good Wednesday, October 8, 2008 at 11:12 am // By: ktcosmos // Category: Life of the Virtual Assistant My DH had his first-ever no work day in 35 years as a Land Surveyor. Not that he has never taken a day off. Loosely Speaking�A

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2008 2004 Social Media Phones 100

The Small Business Blog

FEBRUARY 9, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? We receive great value in having monthly training/touch base meetings at the minimum to see how everything is going. You want the whole tree."

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2007 2008 2006 2009 100

Loosely Speaking

JUNE 2, 2010

In 2008, she established her VA Coaching practice to reach a larger number of VAs while sharing her valuable insights and coaching expertise to help VAs improve their business success. Speaking of this , here are links to earlier AZVAs podcasts: Episode 3: Prepping to Attend Industry Events (April 2010). Episode 2: March 2010.

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2005 2010 2006 Restaurants 100

The Small Business Blog

NOVEMBER 9, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? If I refine my argument regarding ‘the media’ to something more general and less blame oriented. You want the whole tree." 1 week ago More updates.

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2009 2007 2008 2006 100

The Small Business Blog

SEPTEMBER 22, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? This whole process began with the “Industrial Revolution&# some 150 years ago. Social Impact of Working From Home [.] You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

OCTOBER 1, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? South By South West Midlands Said on February 28th, 2008 at 4:51 pm [.] You want the whole tree." 1 week ago More updates. But you will need some [.]

2007 100

2007 2008 2009 2010 100

The Small Business Blog

MAY 8, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Firstly, you need to understand in the UK there is no requirement to have any formal training or qualifications before calling yourself an accountant.

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Men With Pens

JUNE 9, 2010

It might just be that the person you think is making it is just very good at playing the social media game, but not at making any money. I was just recently researching various tactics and strategies – what worked in 2008 versus 2009 and today. Thanks for being relevant, Amy. Great post! Best, s Reply Kathleen K.

Learning 40

Learning 2010 AT&T Goals 40