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Does Your Website Content Build Relationships?

Make or Break Moments

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. Make sure your website is doing its part to capture the reader’s attention and get them to pick up the phone so you can do your magic.

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Is There a Difference Between Customer Service and Customer.

Make or Break Moments

This can take any number of forms beyond the obvious such as prompt, informed attention by capable associates, the right products available when needed, etc. Do your employees understand the concept of building relationships with each person that comes in the door or calls on the phone? Or would they? Share your tips for success here.

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OMG! Could Technology be Ruining your Professional Reputation?

Tips From T. Marie

Despite iPads, 3D television, and the wonders of Skype , one of technology’s greatest wonders, in my own opinion, is the cell phone. It seems in a matter of 10 years (10 years ago I had my first Nokia bar phone), we have gone from owning ‘mobile telephones’ to ‘mobile do-everything devices’.

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The E-tiquette of E-mail

Professional Assistant Blog

Home About Me Advertise The E-tiquette of E-mail By The Professional Assistant on Wednesday, February 20, 2008 Filed Under: Client Service , MS-Outlook E ditor’s note: This is a guest post by Patricia Robb of Laughing all the Way to Work: The Ultimate Secretarial Survival Blog. Writing all in caps is a form of e-mail shouting.

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Retrieve Your Files With Ease

Professional Assistant Blog

Home About Me Advertise Retrieve Your Files With Ease By The Professional Assistant on Wednesday, November 05, 2008 Filed Under: MS-Access , MS-Excel , Organize , Productivity D o you have quite a bit of filing to do? This way, you can keep track of all files in any way, shape or form. Let me know your suggestions and thoughts on this.

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Using Microsoft Office E-mail Templates

Professional Assistant Blog

Home About Me Advertise Using Microsoft Office E-mail Templates By The Professional Assistant on Friday, February 08, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you wite reccurring e-mails on a regular basis? Are your hands getting tired from constantly having to retype the same e-mail over and over again?

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Forgot Your Password? Again?

Professional Assistant Blog

By The Professional Assistant on Thursday, August 14, 2008 Filed Under: Productivity , System Security F orgetting your Windows password happens to everyone from time to time. Fill long registration and checkout forms with one click. Home About Me Advertise Forgot Your Password? Yes, even I forget it at times.

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