Make or Break Moments

JULY 9, 2010

Have you looked at the possibility of reinventing what you offer your customers? I guarantee your customers needs have changed – have you? Apple is another example that Harvard Business Review wrote about in their article Reinventing your Business Model. is celebrating their 35th year in business.

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APRIL 12, 2010

I reviewed the hardware list, the parts list, the instructions and the diagrams. How many customers call customer service for clarification? I look for a corresponding “*&# and I found one in a diagram that showed a metal bracket – no spring visible. Not included struck a moment of horror in my mind.

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Make or Break Moments

MAY 6, 2010

One speaker offered to review and make recommendations for improving your website for FREE – her way of giving back to the audience. When we collaborate – the customer wins. The hallway conversation was all about “how can we collaborate to make each other better?&# “What can I do for you today?&#

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Make or Break Moments

MAY 7, 2010

To request a review copy of Age of Conversation 3 , please contact Gretel Going at gretel@channelvmedia.com or 212.680.0179. All 171 bloggers will use their respective online platforms—their blogs, Twitter, Facebook and other social media profiles, and websites—to promote their co-authors and book sales.

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MARCH 7, 2010

Review the handbook at regular intervals to examine whether it needs updating. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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Service Untitled

DECEMBER 23, 2013

company which the Palmers posted a negative online review with Ripoff Reports.com. Perhaps you have never read the fine print in the Terms of Service when ordering merchandise, but this situation might encourage consumers to pay attention, since it is well known that litigation costs money. So let’s start from the beginning.

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The Small Business Blog

MARCH 14, 2010

Frank Said on March 21st, 2010 at 9:58 pm Another tip is to align your advertising activity with your public relations activity and if you can, negotiate a review of your product or editorial alongside your advertise campaign. Digg Furl Netscape Yahoo!

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The Small Business Blog

DECEMBER 29, 2008

by Stefan Töpfer on Dec 29, 2008 These days many ask, what to do if you lose your job? do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! What To Do If You Lose Your Job!

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JULY 2, 2010

However, continually reviewing them and being aware of where your best relationships come from can give a great insight into who your big fish can be and that may be different from who you think they are. Adrian Swinscoe Said on July 2nd, 2010 at 2:48 pm Hi John, Thanks for your comment. Digg Furl Netscape Yahoo!

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NOVEMBER 23, 2008

by Stefan Töpfer on Nov 23, 2008 We had the misfortune that there seems to be a computer virus/malware program affecting many Microsoft Windows operating systems, called winweb.exe. Said on November 26th, 2008 at 11:13 am [.] John Heaslip Said on December 18th, 2008 at 6:56 pm some info on Winweb security fom a website % Regtime Ltd.

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The Small Business Blog

SEPTEMBER 19, 2009

A YouTube channel reviewing local restaurants. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! A clothes-sharing website for high-value items such as shoes.

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NOVEMBER 16, 2009

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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MAY 30, 2010

Let me know when your book is out I could write a review. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 2, 2008

by Stefan Töpfer on Feb 02, 2008 Starting from home and using bootstrapping techniques will save you money and help your small business to stay afloat. How much money do you really need to start your micro business? But you will need some money – the question is, how much capital will you really need. Digg Furl Netscape Yahoo!

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JANUARY 22, 2008

by Stefan Töpfer on Jan 23, 2008 The last couple of days you could follow what can only be described as a panic on the world stock markets. » « Previous Entries This entry was posted on Wednesday, January 23rd, 2008 at 8:37 am and is filed under Exporting. Micro Business, Recession and Exporting. thanks for posting this.

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NOVEMBER 19, 2007

13 Comments » | Trackback | Share This 13 Responses to “ WinWeb’s Free Online Accounting Software Now With Cost Centre Functionality. &# Cola Tax & Solutions Said on April 22nd, 2008 at 4:50 am WinWeb sounds like great bookkeeping software. Sell Said on May 26th, 2008 at 7:30 am Nice review.

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MARCH 30, 2010

Wass, that first appeared in the November-December 1974 Harvard Business Review, Management time: Who’s got the monkey?&#. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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AUGUST 15, 2007

Mark-up – make sure you review your mark-up on a regular basis to protect your margins. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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Service Untitled

MARCH 31, 2010

Service Untitled The blog about customer service and the customer service experience. Toll collectors need to have customer service training also. They need to be hired because they can not only do the job, but be able to deal with the customers – just like any other consumer oriented position.

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Service Untitled

MARCH 2, 2010

Service Untitled The blog about customer service and the customer service experience. In December, 2008 Wells Fargo stepped in after the government forced the sale to avoid the failure of Wachovia. My congratulations to a team of professionals for going that extra mile for customers.

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Service Untitled

FEBRUARY 17, 2009

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Make it easy for everyone. Consider a customer satisfaction survey as an example.

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The Small Business Blog

OCTOBER 29, 2007

9 Comments » | Trackback | Share This 9 Responses to “ Skype + 3 = 3 Skypephone, but is it for small business? &# Skypephone Review Said on October 31st, 2007 at 1:07 am [.] Landline Phone Said on November 17th, 2008 at 11:29 am Great idea but for business… ? lets hope not. Digg Furl Netscape Yahoo!

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OCTOBER 28, 2007

If possible it is a good idea to review and rate local businesses that have similar set ups and see if they can provide information on liability situations with Ltd, Co. To be honest, I started one simply because I was urged to by my accountant, something that I am glad he asked me to do. Ltd, Partnership Ltd etc. Digg Furl Netscape Yahoo!

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OCTOBER 18, 2007

21 Comments » | Trackback | Share This 21 Responses to “ Small Business Checklist: Business Process Outsourcing &# Floyd Buenavente Said on March 14th, 2008 at 7:50 am Thank you very much for these pointers Stefan. Roland Quast Said on March 22nd, 2008 at 2:23 am Great article! I really appreciate it.

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OCTOBER 17, 2007

Cola Tax & Solutions Said on April 17th, 2008 at 4:53 am It is always important to understand the basic concepts of your business’s accounting. derek morgan Said on June 3rd, 2008 at 1:13 am I am sole trader.i You can leave a response , or trackback from your own site. am vat registered. i have an acountant.

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OCTOBER 1, 2007

THE SMALL BUSINESS BLOG » Blog Archive » Book Review: Duct Tape Marketing by John Jantsch Said on November 4th, 2007 at 10:24 am [.] South By South West Midlands Said on February 28th, 2008 at 4:51 pm [.] – Stefan Carlos Weil Said on May 27th, 2008 at 11:38 pm STEFAN: I fully agree with bootstrapping.

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OCTOBER 11, 2007

My company has had several magazine reviews and newspaper articles written about my success and personal achievement as a woman in business. kitchens Said on May 13th, 2008 at 7:35 am That is very inspiring to read. Anya Cook Said on July 15th, 2008 at 10:49 pm This is an inspiring story that I am hoping to emulate.

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MAY 8, 2006

Members of the major accountancy bodies, such as ACCA, ICAEW, ICAS, CPA, ICAI and others are also subject periodic reviews of their files by their professional body and are required to keep up to date by engaging in Continuing Professional Development. Unqualified “accountants” are not subject to any of the above. Digg Furl Netscape Yahoo!

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Andrea Kalli

JUNE 17, 2010

training , what skill is most needed by virtual assistant , www.virtual-2010.com August 11th, 2010 at 3:20 am Wow!

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Andrea Kalli

JUNE 17, 2010

training , what skill is most needed by virtual assistant , www.virtual-2010.com August 11th, 2010 at 3:20 am Wow!

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Make or Break Moments

FEBRUARY 1, 2010

As he reviews the details of the conversation, which didn’t go well for either party, he realizes something: “…I could easily see that I had failed to establish rapport at the top of the call.

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AUGUST 16, 2007

THE SMALL BUSINESS BLOG » Blog Archive » The Week Ender: 2008 And The Party Is Over Or Is It? Said on January 4th, 2008 at 7:32 am [.] One option i have thought of is helping them to be employed by an outsourcing company which then assign them to service my center. Hope this will work.

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Make or Break Moments

FEBRUARY 15, 2010

He wanted Harvard Business Review and I offer People Magazine. Make sure you are the right solution for your customer – you’ll both be happier. A website project for a company managing liquidation sales. The guy was awesome. The company terrific. The challenge was in writing styles. But it was stressful for both us.

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The Small Business Blog

FEBRUARY 9, 2010

Mike Rogers Said on February 15th, 2010 at 5:56 pm I find that setting aside dedicated times for staff meetings, regular one on one performance reviews (not annual, but monthly) really help both employees and vendors alike. It gives it a nice personal touch. Some great tips here. Digg Furl Netscape Yahoo!

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