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Customer Service Blogs to check out

Make or Break Moments

By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)

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Go Digital With Your Administrative Procedures

All Things Admin

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. I was living in Cedar Rapids, Iowa during the 2008 floods, working out of an eight-story building in the heart of downtown. It’s important that you have both.

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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person.

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Home Depot Puts Customers First? » Make or Break Moments

Make or Break Moments

Posted by Deborah Chaddock Brown on April 11, 2010 under Customer Moments | Be the First to Comment I love the phrase Put Customers First. So if you asked what “put customers first&# means to your customer would they say the same thing you think they’ll say?

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Marketing Drives Traffic: Sales People Make or Break the Outcome

Make or Break Moments

I assume the purpose of Internet marketing is to create sales.

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Sell What the Customer Wants – Not What You Want to Sell

Make or Break Moments

The envelope would be opened to reveal the product and who ever had sold the most BASED ON CUSTOMER’S NEEDS, won the prize. Today I received the monthly newsletter from the local Sandler Sales franchise: The Ruby Group. The main article is entitled How to Avoid Price Objections , but really covers several sales techniques.

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Hard to Build Rapport While Multi-Tasking » Make or Break Moments

Make or Break Moments

That’s why one of the feature articles in the recent Manta Sales newsletter caught my eye. I am the Queen of doing seven things at once and inevitably doing none of them well.