Remove 2008 Remove Customer Service Remove Finance Remove Information
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Australia/ New Zealand Small Business News Round-up – 02/07/2008.

The Small Business Blog

Outsourcing IT makes small-business sense : FACED with the challenges of running a small business, growing numbers of owners are opting to rid themselves of one of the biggest: their information technology systems. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

2008 100
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Banks Change to a Customer-Focused Message

Make or Break Moments

As the confidence increases a wiser, more informed and perhaps cautious consumer is now looking for ways that banks can help them save and be more effective with their hard earned dollars. What new things do your customers want to know? How are you sharing that information? Where is it in on your website? Is it easy to find?

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Transaction or Lifelong Relationship?

Make or Break Moments

Do your potential customers become dollar signs or lines on your P&L as you think through your finances? You have financial obligations and if you could get just one more customer before the end of the month you’d hit your break even. Have you ever been in sales? Will you make your quota?

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WinWeb Pitch of the Week Winner – Kai Chew

The Small Business Blog

who after seeing a problem came up with a business idea to help actuarial students gather all the information they need from one source. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100
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Top 5 Tips for Running a Successful Business Website

The Small Business Blog

Share information about your business and about you – your history and values are important to prospective customers. Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customer service must be top-notch.

2007 100
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Top 5 Website Design Tips

The Small Business Blog

Make sure they leave with the information they need. Work with your best customers to create a testimonial page that will sing the praises of your company. Use sub-headings to break up large blocks of information. And don’t get me started on those sites that make you play hide-and-seek when you try to obtain information.

2007 100
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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. I look forward to connecting with you! Digg Furl Netscape Yahoo!

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