2008 Class Customer Service Interviewing 
Make or Break Moments
MAY 26, 2010
Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on social media. Unlike most classes that are webinars – my series is in person, hands on, get down and dirty with social media so you leave with a clearer understanding and a focused strategy.
Make or Break Moments
JANUARY 29, 2010
Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. Sign up for my class and get charged an unexplainable shipping and handling fee of $19.80. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service.
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Make or Break Moments
FEBRUARY 2, 2010
Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.
Make or Break Moments
FEBRUARY 16, 2010
Do you have Treasure Island by Robert Louis Stevenson? “For Mr. Standley’s 7th grade English class? “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow? “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow? YOU ARE OPEN??? Yes we do.
Make or Break Moments
JUNE 15, 2010
In our classes, we always stress presenting a product that will bring value to the customer. The truth being, is that all customers, just like you and I, want to buy something that we will truly benefit from. Reading your post reminds me of what we deliver at the company I work for.
Make or Break Moments
APRIL 23, 2010
The forms included teacher recommendations, grade point average and their class standing. Thirty-five high school seniors had applied by answering a series of questions and completing an essay.
Allwork
AUGUST 14, 2023
We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. And we’ve seen this happen in 2008.
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