Make or Break Moments

AUGUST 27, 2010

They’d found me on the Internet and wondered if I would come and conduct training for their call center employees. Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

OCTOBER 12, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Your blog’s role in your professional visibility Monday, October 12, 2009 at 11:11 am // By: ktcosmos // Category: Blogging Ever wonder where blogging is headed now that social media web sites have become mainstream tools? Get Loosely Speaking Products.

2004 100

2004 Social Media 2008 2009 100

Make or Break Moments

AUGUST 25, 2010

What policies or procedures do you have in place for telephone answering? Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. If you had to rate that experience from the caller’s perspective – how would you do?

Phones 100

Phones Customer Service 2009 2008 100

Make or Break Moments

MARCH 17, 2010

He thought – doesn’t see she the twisted thinking of calling when there is a “do not disturb&# sign? “That’s our policy,&# she told him. He called John. “Yes, she’s right.&#

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

DECEMBER 15, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Put a smile on that face Monday, December 15, 2008 at 9:42 am // By: ktcosmos // Category: Family Life Feeling too busy? Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Not busy enough? Get Loosely Speaking Products.

2004 100

2004 2008 Calendars Copyright 100

Loosely Speaking

NOVEMBER 4, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Round up #3, Prescott Style Tuesday, November 4, 2008 at 7:48 am // By: ktcosmos // Category: Life of the Virtual Assistant Election Day 2008! This one feels like Christmas. I voted early by mail this year. Get Loosely Speaking Products.

UPS 100

UPS 2008 2004 Calendars 100

Loosely Speaking

APRIL 2, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Congratulations to Ryan Perry! I can’t say I know him, but my son was his teammate for the 2008 Wildcats season and I am pulling for Ryan, as he’s the first teammate we’ve ever watched to go on and make it to the show in his rookie year.

2004 100

2004 2008 2009 Calendars 100

Loosely Speaking

OCTOBER 27, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs I am such an SOB! Monday, October 27, 2008 at 9:03 am // By: ktcosmos // Category: Blogging Successful and Outstanding Blogger, that is! Liz Strauss , the original SOB is hosting her blog’s 3rd birthday party tomorrow, October 28, 2008. See you there?

2004 100

2004 2008 Calendars Copyright 100

Make or Break Moments

DECEMBER 18, 2009

How often do we follow the rules and policies to a tee and make our customers suffer the consequences? I have just been made to feel more stupid than dirt and it isn’t a feeling I enjoy. I am not happy that I paid EXTRA for this computer support and I definitely don’t feel like I experienced good customer service.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

DECEMBER 4, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Can you say “sidetracked?&# Thursday, December 4, 2008 at 11:41 am // By: ktcosmos // Category: Life of the Virtual Assistant I could blame it on the economy. Melodee Patterson Comment // December 6th, 2008 // 5:01 pm choke Cubbies!?! Happy Holidays!

2008 100

2008 Holidays 2004 Keyboards 100

Loosely Speaking

DECEMBER 13, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Redistributing your work-life balancing act? Though it is all calendared, this where I prioritize an actual day’s activities. Comment: 1 One Comment Pages tagged "dazed" Pingback // December 15th, 2008 // 9:06 am [.] Get Loosely Speaking Products.

2004 100

2004 2008 Calendars Resume 100

Loosely Speaking

OCTOBER 28, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Are Social Media sites today’s biggest time suck? Tuesday, October 28, 2008 at 9:25 am // By: ktcosmos // Category: Business Strategies/Perspectives , Web/Tech Social Media sites have been heralded as the latest and best way to network and establish your brand.

Social Media 100

Social Media 2004 2008 Networking 100

Loosely Speaking

DECEMBER 13, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs All I need is $4.59 Saturday, December 13, 2008 at 10:37 am // By: ktcosmos // Category: Family Life , Life of the Virtual Assistant I won’t tell you how long it’s been since I became a Google Adsense Publisher. But I WILL tell you I have only $4.59

Google 100

Google 2004 2008 2009 100

Loosely Speaking

DECEMBER 16, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Updating to WordPress 2.7 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Comments: 2 2 Comments Posts about Wordpress 2.7 blog.looseends.net » Dissecting a WordPress Blog Crash Pingback // March 5th, 2009 // 10:08 pm [.]

2008 100

2008 2004 Filing AT&T 100

Loosely Speaking

OCTOBER 25, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Off the needles! Saturday, October 25, 2008 at 10:47 am // By: ktcosmos // Category: Knitting Every girl needs a pair of bell-bottomed yoga pants. Baby hat and bell bottoms. Here is a little outfit for Avery Elizabeth Pogue, newborn daughter of Eric and Sierra.

2004 100

2004 2007 2008 Calendars 100

Loosely Speaking

OCTOBER 8, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Reasons why work slowdowns can be good Wednesday, October 8, 2008 at 11:12 am // By: ktcosmos // Category: Life of the Virtual Assistant My DH had his first-ever no work day in 35 years as a Land Surveyor. Not that he has never taken a day off. Loosely Speaking�A

2008 100

2008 2004 Social Media Phones 100

Loosely Speaking

OCTOBER 29, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Give a care? Wednesday, October 29, 2008 at 10:39 am // By: ktcosmos // Category: Prescott Arizona I used to love (and be good at) gardening. Pingback // December 13th, 2008 // 10:46 am [.] Give a share! A Virtual Assistant’s Blog » All I need is $4.59

2004 100

2004 2008 2009 Retirement 100

Loosely Speaking

JANUARY 13, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Can Virtual Assistants provide social networking support? Social networking became the trendiest way to stay connected in 2008. As a hot new niche market, it’s natural that training programs have sprung up for VAs who want to offer this service.

Networking 100

Networking Social Media 2009 Twitter 100

Loosely Speaking

OCTOBER 14, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Climate change and the 6 Americas Wednesday, October 14, 2009 at 7:55 am // By: ktcosmos // Category: Blogging , Business Strategies/Perspectives , Life of the Virtual Assistant What do these things have in common? failure to use a condom 2. volcanic eruptions 3. wildfires 7.

2009 100

2009 2004 2008 Policies 100

Loosely Speaking

FEBRUARY 9, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast Episode 1 Tuesday, February 9, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast , Life of the Virtual Assistant AZVAs Podcast launches today! Task Crate was founded in 2008 by his wife and partner Jennifer Talbot. Episode 1: February 2010 [.]

Google Docs 100

Google Docs 2002 Dropbox 2010 100

Loosely Speaking

OCTOBER 7, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Prepare now for when business picks up again Wednesday, October 7, 2009 at 12:54 pm // By: ktcosmos // Category: Business Strategies/Perspectives Here’s a list of things to do now, if you are in a work slowdown, so that when things pick up again you’ll be ready!

UPS 100

UPS 2009 2004 2008 100

Loosely Speaking

OCTOBER 6, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs When a client’s site cries out for help Monday, October 6, 2008 at 3:39 pm // By: ktcosmos // Category: Web/Tech Like many small developers, I built a number of websites between 1998 and 2002 using the then standard approach of hand-coded HTML and, later, a web editing program.

2002 100

2002 2005 2004 2008 100

Loosely Speaking

DECEMBER 9, 2008

Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Speaking of this, here are some related posts from the Loosely Speaking archives: Reasons Why Slowdowns can be Good Finding Opportunity in Uncertainty Break Open a New Market How do I get out of This Funk? Get Loosely Speaking Products.

2004 100

2004 Filing Clothes AT&T 100

Allwork

MARCH 7, 2023

And at the same time executives have said, well, this is our policy and people don’t seem to be abiding by it. Is it a policies issue? We’ve already had flight simulation training in VR decades ago. The physical objects that once run our desk, a calendar, pictures have become apps. Is it a design issue?

AT&T 246

AT&T Environment Collaborate Restaurants 246

Laughing all the Way to Work

OCTOBER 6, 2009

it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. and hopefully, they have supportive procedures and policies in place to help them." Business Writing Guidelines for 2008 C or cc or copy? in my experience. does the company have random drug testing. ?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

The Small Business Blog

OCTOBER 2, 2007

4, 2007) The Boring Made Dull Said on November 9th, 2007 at 3:47 am Economics and Social Policy – XXXVII archives submit postWelcome to the November 8, 2007 e … THE SMALL BUSINESS BLOG » Blog Archive » New Small Business Startup Idea: Virtual Import/Export Assistant Said on November 13th, 2007 at 12:57 pm [.]

2007 100

2007 2008 2009 2010 100

Loosely Speaking

MARCH 5, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Dissecting a WordPress Blog Crash Thursday, March 5, 2009 at 10:06 pm // By: ktcosmos // Category: Blogging This is a really long, detailed post for anyone who may ever have to sort through the labyrinth of possibilities in the aftermath of a blog crash. Love WordPress!

2009 100

2009 AT&T Filing 2004 100

Loosely Speaking

OCTOBER 29, 2008

Comments: 19 19 Comments Marsha Kopan Comment // October 29th, 2008 // 1:34 pm I am not so sure about this blogging thing. Kathie Thomas, A Claytons Secretary Comment // October 29th, 2008 // 6:36 pm So many questions – and I can answer all or some, or just one. James Comment // October 29th, 2008 // 7:53 pm Good post.

2008 100

2008 AT&T Networking Purchasing 100